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I had four replaced and it took about three months. A little longer than normal due to the Christmas shipments. I was really pleased with how they handled the situation.

I meant Basen

Sorry, I have been away for a while. Baden replaced them and the replacements were perfect. They have improved their packaging greatly compared to the first shipment

Just a heads up. Received email from Basen saying they are out of Eve Cells. They only have Lishen

Did you drill your holes a little oversize? I'm thinking I need to open them up a little bit to compensate for expansion and contraction of the cells.

Interesting, I just drilled 12 holes without any issues.

Before the grammar police catch me. I meant drilling busbars

On sale for $56.00 through October. Makes cutting busbars a piece of cake.

So far it's not going well with Basen. They won't do anything until I check voltage and resistance. It sounds like if resistance checks out they are going to do anything.

Well, you are correct. They are being difficult about replacing the 4 batteries. I guess my expectations were too high. I figured they would say, "yes those batteries were damaged and we will send replacements and file a freight damage claim" on your behalf. After all, the terms of sale were...

It’s too early to say. However, each damaged area was already marked in black sharpie where the damage is. I doubt Fedex would have marked them. I did notice a crack in the bottom packaging that could indicate freight damage. But, these are packaged so well I don’t think freight damage is...

All 4 show exactly 3.300 volts. Basen has been exceptional in responding to emails. I’m pretty confident this will have a good outcome. Just a bummer I’m delayed for another month.

So received my cells this morning from Basen. All four have damage in the corner. They were even nice enough to mark the damage for me with a sharpie. They were packaged beautifully though.

Here's the spec. for my 280ah batteries. It does swell .5mm at 100% soc. Not much, but it does swell and I plan to make a case to fit snug at 100% soc