Problem with Smart SmartSolar MPPT 100/50, "Solar Current (A)" scale Reading in Thousands

[featherlite]

I have a Victron Smart SmartSolar MPPT 100/50.

First below is a screenshot of the Trends tab. Notice that when “Solar Current (A)” is selected, here shown in blue, the scale on the left is in thousands of amps, which is not helpful.



However, a few minutes later, in another screen shot shown next below, the amp scale is in tens, which is helpful.



But then, a few minutes later, the scale reverts back to thousands. I cannot figure out how to control the scale. Does anybody know why this is happening and what I can do to keep the scale in tens rather than thousands?

 

[sunshine_eggo]

FANCY!

Default answer is, "update firmware"

If on current firmware AND genuine Victron cabling, I'd report it on Community.

 

[featherlite]

"update firmware"

Yeah, my Victron Connect app says I have the latest firmware "v1.61".

genuine Victron cabling

Thanks.
Given that my charger communicates to my iPhone and my Macbook Pro laptop via bluetooth, I assume I have no need for genuine Victron cabling.

I'd report it on Community.

10-4

Another oddity is that I have two identical charge controllers, both of which exhibit the same problem (i.e., amp scales in thousands).

 

[pollenface]

I would start bragging about how many amps your solar makes. When they don't believe you, show them a screenshot

 

[ricardocello]

Hope it doesn’t go negative, it will suck the power right out of your house!

 

[sunshine_eggo]

Yeah, my Victron Connect app says I have the latest firmware "v1.61".


Thanks.
Given that my charger communicates to my iPhone and my Macbook Pro laptop via bluetooth, I assume I have no need for genuine Victron cabling.

LOL... I have cerbo on the brain...

10-4

Another oddity is that I have two identical charge controllers, both of which exhibit the same problem (i.e., amp scales in thousands).

Sounds like a VC bug then.