Solar Sovereign

[Jdcarrol]

Hello, does anyone have a way of contacting a person at Solar Sovereign? I ordered the EG4 18Kpv from them last August and now just commissioning today. (it's been a while, but I'm new and all DIY, so appreciate the grace on how long it's been.)

I opened the box of the split current transformers and one of them is cracked with bits of stuff rattling around. I'm looking to get a replacement but can't seem to get a ahold of anyone. @Ashton Rakoske and possibly @SignatureSolarJess for help/guidance.

Solar Sovereign order no: 1397

 

[Jdcarrol]

Personal follow up. Connecting via chat and having a call back did work, FYI for others.

 

[SignatureSolarJess]

Hello, does anyone have a way of contacting a person at Solar Sovereign? I ordered the EG4 18Kpv from them last August and now just commissioning today. (it's been a while, but I'm new and all DIY, so appreciate the grace on how long it's been.)

I opened the box of the split current transformers and one of them is cracked with bits of stuff rattling around. I'm looking to get a replacement but can't seem to get a ahold of anyone. @Ashton Rakoske and possibly @SignatureSolarJess for help/guidance.

Solar Sovereign order no: 1397

Hi! I'm glad you got connected! If you have any trouble again please don't hesitate to reach out to me directly at engagement@signaturesolar.com!