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      dmoon replied to the thread Eg18kpv box needed.
      Thanks. I will ask them to send the replacement unit first and see what they say. I don’t mind paying for the replacement unit and have...
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      dmoon replied to the thread Eg18kpv box needed.
      I have already started the process with shopsolarkits and they just sent me the return label.
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      dmoon reacted to wpns's post in the thread Eg18kpv box needed with Like Like.
      IIRC @SignatureSolarJess said their tech support can help with EG4 products no matter where you bought them, and I know she recently...
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      dmoon replied to the thread Eg18kpv box needed.
      Nope they don’t want to… they will do anything that makes its easy for them not to honor the warrant I guess
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      Anyone recently installed a 18kpv and still have the box and packaging? I need to send mine in for a warranty replacement.
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