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Growatt inverter grid tied stuck in stand by mode

Changed frequency to 60.5hz, still on grid. That was the only change that I made to my changes above, done according to Growatt engineer. They sent me firmware to manually upload as well.
 
I just got it online
my AC volts are always a bit high, right now 255.5v
on the inverter under Grid Code, there is a setting called syncronization Range , and the Voltage High setting was around 252v,
I changed the growatt setting to 257v and it came online
 
I just got it online
my AC volts are always a bit high, right now 255.5v
on the inverter under Grid Code, there is a setting called syncronization Range , and the Voltage High setting was around 252v,
I changed the growatt setting to 257v and it came online
There we go! Progress. You may need to watch that it doesn't exceed that because mine gains about 3v when it's exporting
 
I also see that the Warning 412 is now gone. this is not listed in the manual and SS said it was a temp sensor issue. May have actually been a grid over voltage warning
 
I also see that the Warning 412 is now gone. this is not listed in the manual and SS said it was a temp sensor issue. May have actually been a grid over voltage warning
Growatt documentation can hurt more than it helps sometimes
 
SS said it was a temp sensor issue.
Anything signature Solar says about these inverters should be ignored.
Another story, a little over 2 years ago they told me the dip switches at the upper left area of the wire box were used to set the modbus slave address for the inverter. I tried and it didn’t change. Talked to Growatt, they are used for firmware upgrades from a USB stick, to enable. Since then I’ve done that so I know the SS guy was simply making stuff up.
 
Changed frequency to 60.5hz, still on grid. That was the only change that I made to my changes above, done according to Growatt engineer. They sent me firmware to manually upload as well.
So your system is working as normal today?
 
Hey everyone, first time poster with the exact same issue mentioned here. I have 2 Growatt MIN 10000 units, with 3 strings of 10 460w bifacial panels each. They are grid tied and were installed by electricians who work on solar almost exclusively. They confirmed voltages are all within spec, but the Growatt units both never come out of standby mode, and show all zeros in the app except for internal temperature, as shown in the attached screenshot. I’ve tried the grid code suggestions mentioned here, but no luck. Any idea why even AC info shows zeros when the units turn on fine, and show no faults? (Rapid shut down jumper is in place, if this is removed it can apparently cause similar behaviour)

Any and all help would be greatly appreciated!
 

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Hey everyone, first time poster with the exact same issue mentioned here. I have 2 Growatt MIN 10000 units, with 3 strings of 10 460w bifacial panels each. They are grid tied and were installed by electricians who work on solar almost exclusively. They confirmed voltages are all within spec, but the Growatt units both never come out of standby mode, and show all zeros in the app except for internal temperature, as shown in the attached screenshot. I’ve tried the grid code suggestions mentioned here, but no luck. Any idea why even AC info shows zeros when the units turn on fine, and show no faults? (Rapid shut down jumper is in place, if this is removed it can apparently cause similar behaviour)

Any and all help would be greatly appreciated!
Trying the process of elimination- Is the grid breaker closed?
 
Breakers to the grid are both on (each inverter is on its own breaker). I should clarify, the power light on both inverters flashes 1 second green, then 3 seconds off. According to the manual it means it’s getting AC, but no DC. The units currently only power on when AC breakers are turned on. It’s not seeing any DC input, but I wanted to figure out why the AC side isn’t showing any values first.
 
Breakers to the grid are both on (each inverter is on its own breaker). I should clarify, the power light on both inverters flashes 1 second green, then 3 seconds off. According to the manual it means it’s getting AC, but no DC. The units currently only power on when AC breakers are turned on. It’s not seeing any DC input, but I wanted to figure out why the AC side isn’t showing any values first.
Is the pv DC switch on the bottom of the inverter turned on?
 
Breakers to the grid are both on (each inverter is on its own breaker). I should clarify, the power light on both inverters flashes 1 second green, then 3 seconds off. According to the manual it means it’s getting AC, but no DC. The units currently only power on when AC breakers are turned on. It’s not seeing any DC input, but I wanted to figure out why the AC side isn’t showing any values first.
Is the DC disconnect on the inverter closed?
 
The AC will not turn on until the DC is up to the minimum volts, the AC is there but the internal relays are not on as they only turn on once they see DC.
 
Is the DC disconnect on the inverter closed?
DC disconnect on both inverters is on. There’s another disconnect at each panel array, those are both on as well. Electricians confirmed they got around 500 volts at the inverters, per string.

Currently the panels are covered in snow so there might a lot less voltage, though there should still be some (I think?) as they’re bifacial panels.
 
recently I upgraded to the new firmware. (Bad move) mine was acting like you are describing. I had to call Growat and tell them to put the old one back on. And Every thing worked again.
 
I was going to get a clamp multimeter to be able to check voltage at the inverter inputs, I’m not able to check right now unfortunately. Putting a clamp around either the positive or negative line going into the inverter should show the voltage, right?
 
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