Yeah it looks like they did not insert it all the way. Bad installation as others have noted. You really need those ferrules to be inserted all the way in there unless this will happen every time.
thanks Will. Sounds like my install company is going "own" it - now I just need to see if we can get a replacement MPPT terminal - any suggestions with that part of the solution?
I know the style I'm quite surprised though, obviously manufacturers can suggest what they want but atleast in the UK it would be considered against BS7671 electrical regs I think they actually suggest ferrules for class 5 and 6 cables on all terminal types now for the exact reason above, to prevent strands or poor contact connections from creating arcs.
It's a tricky one that best get in contact with SS I know Jess said they were out of stock but even if you could find a replacement part you would have to check how that would effect your warranty incase something else happened down the road
If you absolutely need your system up and running, I would run another 48VDC MPPT.
Completely agree with this damn take pictures of everything they touched and post, did they crimp any mc4 plugs?
Thanks again for all the support.
Pretty much everything has exposed conductors I know the terminals are obviously exposed but even so they don't seem to take all that much pride in their work.
i think the battery wires are bare - no ferrules.
If you get a chance, I would shut down the entire system and put a torque wrench to those terminals to make sure they are at spec. You can also wiggle and pull the conductors to ensure they are at least mostly tight. Again, do not attempt until the system is completely shut down, batteries turned off, and grid input disconnected.
That much exposed conductor on the battery cables is fine, those cables are really tough to work with. As long as they are seated properly and torqued to spec it should be ok. Those plastic dividers between the terminals help a lot to separate the conductors.
Just a pet peve of mine is all even if it is safe I don't like to see bare conductors but I'm still confused why I can see a slither of conductor in the photo then it goes solid before entering the battery terminal.
Would make sense why there's such large spools of cables inside the unit.
Depends on what you are trying to do.
Oh no, good point! That would be awful. Those need to be raw strands in that terminal.
I literally spent hours looking this up. I'd never seen this style connector.
