Of course. I understand. No one can afford to be really anti-Chinese with all their contributions to the world. I had a rather poor customer support experience with Sorotec but a very good experience with Felicity Solar. Thanks for sharing your experiences.Hmm?
I'm not anti-Chinese but what percentage of Chinese companies do you think ever actually honor warranties? I've done business in China for 2 decades, in my own experience only 1 company actually did what they promised when they screwed up. The business culture is just different there. Their low pricing maybe just doesn't allow them to honor their "warranties" or provide support. As long as you're ok with no warranty and no support, go for it.