Eg4 power pro button missing?

TheFlumph · Jan 13, 2024

Did your buttons come installed? Are they just in a bag I can’t find?

Also, getting those covers off was absurd. It took me 15 different screwdrivers and I had to eventually grind one down to fit.
Even then one was stripped to begin with and I had to drill it out.

But ya anyway, where are my buttons?

TheFlumph · Jan 13, 2024

Now I drilled some holes with the 5/16 masonry bit like the manual states, and its way too small for the supplied anchor bolts. Dont have the correct size, gotta wait until monday to finish mounting the equipment .My overall eg4 experience has been super fiddly so far.

shopman · Jan 13, 2024

That's what we call a defective unit. Make them ship you a replacement battery.

TheFlumph · Jan 13, 2024

ya, found it. It came loose in shipping and slid down behind the bottom cover and stuck to the side. The glue was super weak. Its a whole glass screen cover.

TheFlumph · Jan 13, 2024

shopman said:
That's what we call a defective unit. Make them ship you a replacement battery.

There's no way i could get this beast back up my basement stairs.

Adam De Lay · Jan 13, 2024

@EG4_Jarrett might need to spot check some of the power pros...

nuke · Jan 14, 2024

TheFlumph said:
Now I drilled some holes with the 5/16 masonry bit like the manual states, and its way too small for the supplied anchor bolts. Dont have the correct size, gotta wait until monday to finish mounting the equipment .My overall eg4 experience has been super fiddly so far.

I feel you but hang in there

EG4_Jarrett · Jan 15, 2024

TheFlumph said:
Now I drilled some holes with the 5/16 masonry bit like the manual states, and its way too small for the supplied anchor bolts. Dont have the correct size, gotta wait until monday to finish mounting the equipment .My overall eg4 experience has been super fiddly so far.

I'm sorry about that. Let me see what we can do to help out and fix the issue with the buttons.

Sending you a DM now.

Jpaction · Jan 30, 2024

TheFlumph said:
ya, found it. It came loose in shipping and slid down behind the bottom cover and stuck to the side. The glue was super weak. Its a whole glass screen cover.

I had the same thing with one of my batteries. Since I am installing in my garage I just reattached it. If I were going to install outside I would have second thoughts. They need to change the adhesive since it doesn’t seem to handle the thermal expansion difference between the metal and the glass.

MT59918 · Feb 5, 2024

Both of my batteries showed up the same way. The glass cover was down below behind the other cover. I stuck them back on and it’s been fine for a month now.

Eg4 power pro button missing?

TheFlumph

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shopman

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TheFlumph

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