Mercracing
New Member
I have a recently installed solar system that consists of the following.
Sol-Ark 15K - Grid tied
8.2 KW of SunPower panels on a ground mount
I am in the process of trying to decide on how to move forward with adding batteries and a generator to the system. The primary reason we are wanting the batteries and generator at this time is for back up power due to our less than reliable rural power grid (four power outages already this year). Budget is always a concern so I have narrowed down my battery options to the following, EG4 LL, SOK (I don't like the rack option), Trophy, or the outlier Bigbattery. My areas of concern between the vendors is largely coming down to customer service and product support. I really like the price point and the rather all in one place purchase aspect off the EG4 LL loaded cabinet from Signature Solar, but it seems like the support can be lacking. I spoke with Scott from Practical Preppers once and was impressed, that having been said I have attempted to contact him two times since then (over about three to four weeks) to discuss purchasing a Champion standby generator without luck or a return call which doesn't give me the warm fuzzy's. I have spoken with the owner of Trophy battery a couple of times and have been very impressed with his availability and willingness to jump in and help. My concerns with Trophy is the lack of comms with the Sol-Ark and getting the batteries into some sort of a cabinet with bus bar. I would appreciate any advice and or the groups good or bad experiences dealing with the previously mentioned companies and products. I will be using the product manager who handled our solar install (he is an electrician, has been a solar installer, and teaches solar at the local junior college) for/helping with the install work. My fear with the more questionable vendor support is not being able to get assistance while the installer is on site and then having to chase everyone around trying to correct issues.
Thanks in advance for your help.
Sol-Ark 15K - Grid tied
8.2 KW of SunPower panels on a ground mount
I am in the process of trying to decide on how to move forward with adding batteries and a generator to the system. The primary reason we are wanting the batteries and generator at this time is for back up power due to our less than reliable rural power grid (four power outages already this year). Budget is always a concern so I have narrowed down my battery options to the following, EG4 LL, SOK (I don't like the rack option), Trophy, or the outlier Bigbattery. My areas of concern between the vendors is largely coming down to customer service and product support. I really like the price point and the rather all in one place purchase aspect off the EG4 LL loaded cabinet from Signature Solar, but it seems like the support can be lacking. I spoke with Scott from Practical Preppers once and was impressed, that having been said I have attempted to contact him two times since then (over about three to four weeks) to discuss purchasing a Champion standby generator without luck or a return call which doesn't give me the warm fuzzy's. I have spoken with the owner of Trophy battery a couple of times and have been very impressed with his availability and willingness to jump in and help. My concerns with Trophy is the lack of comms with the Sol-Ark and getting the batteries into some sort of a cabinet with bus bar. I would appreciate any advice and or the groups good or bad experiences dealing with the previously mentioned companies and products. I will be using the product manager who handled our solar install (he is an electrician, has been a solar installer, and teaches solar at the local junior college) for/helping with the install work. My fear with the more questionable vendor support is not being able to get assistance while the installer is on site and then having to chase everyone around trying to correct issues.
Thanks in advance for your help.