I ran into similar problem.
When I tried to verify output on the next panel, the plastic spanner (I think it came free with something but am not sure what) broke.
Also, when I looked closely, it didn't appear to fit well. I saw some reviews saying that this might happen (eg - if the spanner came with some extra Renogy mc4 connectors I ordered, then maybe it only fits Renogy mc4 connectors ? not the connectors on the panels nor the cables I received w/t panels).
I now need to order a new spanner tool and/or figure out a way to work around the
each other and verify output individually.
NOTE: Once I get these disconnected, I am considering over riding the need for a "key".
This apparently can be done like this:
This guy basically filed his down to make it quick release.
Any dangers?
For all the trouble, I don't see the value of a key tool or "key".