Andrea
New Member
UPDATE 10/22/21: EcoFlow has admitted that their cable is not good, well they didn't say that but they are sending me a newer, better one. Also, they are aware of the issue and have an upgrade for the firmware but I have to send it in (at their expense, at least). In the meantime, I had purchased a cable from Amazon, this one: "SinLoon 6.5ft Cigarette Lighter Male to XT60 Female,Cigarette Lighter Cable,for Car Inverter Tire Inflator Air Pump.(Female)" and I have tried it out and so far so good, the unit is charging at 7.5 amps. Their customer service person who called me in response to my request for help told me to get a regulator from Amazon. The firmware is going to reduce the input to 8A which is going to solve the issue but is disappointing because I'd rather it could accept more amps not less. What a fiasco.