So the saga continues......... Finally received the eg4 5000 100 amp charger.
Went this route because of the generator would not run thru the eg4 6000.
Further tests show the ac wave most likley was that cause, even tech support agreed.
Now the fun begins, unbox it and there is a small dent on the side, strange the box is perfectly fine with no markings other than some minor dirt like it slid around on the shelf of the truck.
Install it and hook the cables up to the battery bank. (yes I even did the end swapping on the buss bar of both the inverter and charger +and- that i saw mentioned in this forum)
Plug it in and it does not work.
Lights come on fans are spinning but no output to battery's.
Go thru the the set up both the battery voltage and the charge amp Still nothing shows on the panel for output side.
Went thru set up many times changing the ranges of battery and amp from lowest to highest seeing if there was a correct point to make it start charging, But Nothing ever made the display change from 0 on the output side.
Recall reading about possibly the internal coming loose, pulled the cover off and the apparent fix from the factory was to glue the hell out of the internals. but checked connections anyway. All was good when plugged in with gen running, solid green lights everywhere. But still no output side on the screen and the charge light never flashing green like it should when charging. Call it a day and went inside.
This morning go back to recheck everything, Notice the battery bank lights are down to 2 green lights on all 6 batteries, strange they were all at 4 green lights last night and the inverter was off so nothing should be draining it.
But ok they need recharging now, so back to running the gen and going thru charger set again with full range of settings
but never showing output to bank.
Get tech on phone explain problem, Wants pic of screen and how I hooked it up?
Do that, I tell him its simple, attach leads to buss bar and plug it into the 220v wall plug.
show him the screen of no output, Ask me what position the unit breaker is in. (look at the picture I sent it is in the ON position)
Unit will not charge. Says he'll get back to me.
Calls and want me to change setting and send him pic's of screen, Are you kidding me?
When I explained to him I have already tried and retried varying the setting of both the voltage and charge rates and still never showing output on the screen, He says he has to see it.
Sorry to late, have unconnected it and put it back in the box for return, as it does NOT work.
It is a shame that you drop 18k on a system that only halfway works, the pv side is good but trying to get other charge mode has been a pain. The cheap home depot 12v system has been working great pv panel and external 55a charger when no sun has been only needing to keep battery water checked for over 2 years now.
Waiting to see if they are going to exchange or refund the charger.
Rant over.....
