loose Solar panels and manufacture

[j1971]

We have been trying to find out who our solar manufacture is but can't find out, we did find a bar code but nothing comes up.

Also, we had to wash the panels and found loose panels and some weren't even connected , from what we know they are all supose to be connected and attached. We are getting so sick of our solar company, they do nothing !
Here's a pic of the bar code, it's the only thing we found, maybe someone might have some advise.

 

[shvm]

The back of the panels is a better place to look for any information.
If you're able to

 

[j1971]

This was on the back, we couldn't find anything else.