I sent a request to SS about 10 days ago with no response ( and spent hours on hold) and I have reading several articles but do not have a clear understanding of how to add 2 EG4-LL-S batteries to my existing EG4-LL V1 batteries.
I have seen feedback to a) sever pin 6 if using LP4, does this apply to EG4-LL V1 as well? b) I have seen reference to updating the EG4-LL V1 firmware but I have not found V1 firmware on SS or EG4 websites.
I did try to add the EG4-LL-S but as soon as I connect the battery comm cable between the EG4-LL-S and EG4-LL V1, the EG4-LL-S has a fault light AND the breaker is tripped.
Any help would be appreciated.
I have seen feedback to a) sever pin 6 if using LP4, does this apply to EG4-LL V1 as well? b) I have seen reference to updating the EG4-LL V1 firmware but I have not found V1 firmware on SS or EG4 websites.
I did try to add the EG4-LL-S but as soon as I connect the battery comm cable between the EG4-LL-S and EG4-LL V1, the EG4-LL-S has a fault light AND the breaker is tripped.
Any help would be appreciated.