houseofancients
Solar Wizard
it's a seplos bms , so hv disconnect is set by default to either 3.45 or 3.5 ( depending on firmware version)That is why Houseofancients is telling you to open up the battery so you can fix the problem. I doubt Rosen will ask you to ship them back at their expense so they can balance the cells for you. Question, is there a single cell which is over 3.65V when the inverter cuts off? It sounds like the BMS is shutting down due to over voltage. If that is the case, the only thing to do is redo the top balance of the cells.