Good morning!! Hope everyone is well!
So per EG4's warranty page,
it says:
Warranty Exclusions: EG4 Electronics has no obligation under this limited warranty for products subjected to the following conditions, including but not limited to:
- Damages incurred during installation/reinstallation or removal.
- Poor workmanship performed by an individual, installer, or a firm.
- Damages caused by mishandling the product or inappropriate environmental exposure.
- Damages caused by improper maintenance or operating outside the specified operating conditions.
- Tampering, altering, and/or disassembly of the product.
- Using the product in applications other than what the manufacturer intended.
- Lightning, fire, flood, earthquake, terrorism, riots, or acts of God.
- Any product with a serial number that has been altered, defaced, or removed.
- Any unauthorized firmware updates/upgrades/patches.
- Damages incurred from voltage or current spikes due to open-loop lithium battery communications.
So customers can use these batteries in an open loop system, but if the product becomes damaged due to this application, it looks like EG4 will not cover under their warranty. So using the batteries in an open loop application does not auto-void the warranty, but if the batteries are damaged they will not be covered.
This is EG4's warranty, so I would like to reach out to them so that they can comment themselves