“Although lately I’ve been having some problems”….“other than that Mrs. Lincoln, how was the opera?”
…… and yet you say “good company”…..
I can only refer to my earlier posts about people being far too tolerable to and accepting of actions that by any non “I’m desperate for tech so will let them treat me like garbage” mindset considers this unacceptable, a call like yours that could be a safety/fire hazard requires an immediate response. You bought THOUSANDS of dollars worth of gear from them and are being ignored now that they have cashed your check! Are you forgetting the fact that part of what you paid for was warranty and after sales support? Sure they come out with cool stuff, even I commented / gave them credit on it above, but that excuse reminds me of my mom who stayed with my 2nd stepdad far too long and when asked why even though he beat her, stated “well at least he hasn’t put me in the hospital like the 1st one did”. ?
Until you all stop letting companies victimize you and treat you like trash once they have your money, companies will keep doing it, and it will keep affecting ALL of us, Signature Solar is a screaming example of that… wow.. “good company”? 1.67 stars out of 5 on BBB… What would they have to do, how bad would they have to treat you for you to consider them not good, murder your pets? If that loud pop was a cap blowing and the other caps blew tonight while you were sleeping and the resulting house fire killed your family, would they still be a “good company”? Extreme examples I know, but we’re not dealing with stuff we buy to polish the car and wax the boat, these are life saving (where I live people rely on their systems to keep breathing devices going at night) and life taking (fire risk) purchases,
Stop lowering the bar on what we expect in exchange for our hard earned money, you’re hurting all of us by continuing to adopt the Stockholm Syndrome mindset.
PS: This is not bashing you or your decision, I bought from them as well, so I’m no better than anyone else. The difference is, I no longer feel the same way about them as you, and wouldn’t publicly promote them like you did with that statement, and that’s ok…. Just have some self respect people, if not for you, for the cash you give these companies, especially now with $5.00 per gallon gas and equally expensive milk.
Long posts (this and others previous) written cus I care, it would be a lot easier for me to simply ignore (like so many do) especially in light of the fact they’ve been written using my phone ?. If it gets me a ban, ban away, I’ve been banned before and at times can be considered a badge of honor ?…..
