I pulled my 2 6548's after running my house for 16 months to upgrade to a 18kpv. This was last Saturday. After spending all day running larger wire we get it up and running around 4:30. Took a lot longer then I thought it would for sure.
Everything seemed good. I don't remember if I tried AC that day or not. But I did start it Sunday and seemed to start fine. It was cooler in Ca so no reason to run. Then on the 31st the AC started cycling. I go pickup my son from school. When I get home I'm in the garage and the house shuts off. So now the unit won't start my 4 ton with soft start. The inverter just shuts off. I call SS and talk to one of there techs. Keeps telling me I'm over loading the unit because the last start I got was 57 amps for AC through the Bluetooth on my soft start. Saying it is 50 amp output max.
So I give up and I post on forum and Markus from SS hits me up and says DM and I will check your inverter. So turns out my firmware was not up to date and he updated it. Now the unit will start the AC but I'm getting huge surge drawing down every light. I'm not talking a flicker. It's like someone is turning switch off and on. So it eventually burned up one ceiling fan remote.
So next day I decide to replace my start capacitor because we think it is out of spec and that could be causing the higher AC starting amps. But after watching and searching I realize that it's probably not going to do anything. It was within specs.
So I get a capacitor the next morning. It doesn't change anything. I also changed out the start contactor because it seemed like it wasn't holding sometimes. I was trying anything I could to try and solve the AC issue. After the changes it's hit or miss now if the inverter will start the AC.
So now I decide to replace my soft start with same one SS sells just so can't say there is your problem. Another wasted $290 for no change. I then put back my easy start because it has Bluetooth and tells you last startup amps. This was all Friday.
Strange thing is I'm fnding that it keeps switching the off grid button to off. Also I have my charge set at 120 amps to charge my 10 batteries. Mid day I notice it was charging at one 150 amps. So I go to adjust it and I find it at 515 amps. Thought it was strange and reset it to 120 amps.
So I hit up Markus again saying I'm done and going to call in and ask for a RA. His response is I keep telling you you have a issue. Well all I did was remove 2 working inverters and replaced them with what was suppose to be a $6000 upgrade. I have told him over and over that the 2 6548's ran it fine and never shut down in 16 months.
So I'm lying in bed waiting to see if I get a response and my house shuts down. I get up and go to inverter. It's acting like it was just reset. It comes back online and I'm scratching my head now.
So now I'm going through the settings to see what could have done it. I was laying in bed and draw was below 500w. I again find the charge amps at 515 amps. This time I take a pic. Then I find the discharge at 515 amp. I reset it to 250 amps. Then out of curiosity I try to put the 515 amps back in. Not possible. Error 3 comes up. So you can't even put 515 in either spot. So how is it getting there? Also find off grid switched off
So yesterday I asked to go to level 2 tech support.
Today it won't even start my ac and I had to wire the AC to grid power to run it.
Inverter seems like it won't take a surge to start a load that exceeds 50 amps
Everything seemed good. I don't remember if I tried AC that day or not. But I did start it Sunday and seemed to start fine. It was cooler in Ca so no reason to run. Then on the 31st the AC started cycling. I go pickup my son from school. When I get home I'm in the garage and the house shuts off. So now the unit won't start my 4 ton with soft start. The inverter just shuts off. I call SS and talk to one of there techs. Keeps telling me I'm over loading the unit because the last start I got was 57 amps for AC through the Bluetooth on my soft start. Saying it is 50 amp output max.
So I give up and I post on forum and Markus from SS hits me up and says DM and I will check your inverter. So turns out my firmware was not up to date and he updated it. Now the unit will start the AC but I'm getting huge surge drawing down every light. I'm not talking a flicker. It's like someone is turning switch off and on. So it eventually burned up one ceiling fan remote.
So next day I decide to replace my start capacitor because we think it is out of spec and that could be causing the higher AC starting amps. But after watching and searching I realize that it's probably not going to do anything. It was within specs.
So I get a capacitor the next morning. It doesn't change anything. I also changed out the start contactor because it seemed like it wasn't holding sometimes. I was trying anything I could to try and solve the AC issue. After the changes it's hit or miss now if the inverter will start the AC.
So now I decide to replace my soft start with same one SS sells just so can't say there is your problem. Another wasted $290 for no change. I then put back my easy start because it has Bluetooth and tells you last startup amps. This was all Friday.
Strange thing is I'm fnding that it keeps switching the off grid button to off. Also I have my charge set at 120 amps to charge my 10 batteries. Mid day I notice it was charging at one 150 amps. So I go to adjust it and I find it at 515 amps. Thought it was strange and reset it to 120 amps.
So I hit up Markus again saying I'm done and going to call in and ask for a RA. His response is I keep telling you you have a issue. Well all I did was remove 2 working inverters and replaced them with what was suppose to be a $6000 upgrade. I have told him over and over that the 2 6548's ran it fine and never shut down in 16 months.
So I'm lying in bed waiting to see if I get a response and my house shuts down. I get up and go to inverter. It's acting like it was just reset. It comes back online and I'm scratching my head now.
So now I'm going through the settings to see what could have done it. I was laying in bed and draw was below 500w. I again find the charge amps at 515 amps. This time I take a pic. Then I find the discharge at 515 amp. I reset it to 250 amps. Then out of curiosity I try to put the 515 amps back in. Not possible. Error 3 comes up. So you can't even put 515 in either spot. So how is it getting there? Also find off grid switched off
So yesterday I asked to go to level 2 tech support.
Today it won't even start my ac and I had to wire the AC to grid power to run it.
Inverter seems like it won't take a surge to start a load that exceeds 50 amps
