Adam De Lay
Solar Wizard
Well, that squishes that theory then.
EG4 6500 - stuck low PV voltage
- Thread starter mountkay
- Start date
Yeah as long as it's up by 8:30-9 which is generally when my big loads start. That would be a real problem if it did it all day. It's the intermittent clouds that I think trigger it. If it was super cloudy all day I imagine it could get stuck. I've only had it running for a couple weeks and I live in a desert.
Should be a new version, bought this spring after they started shipping with no neutral bond.
Attachments
mountkay
Camper
yep, the newer one of mine has that sticker punched 9/2022 and had the new grey input/output terminals
Yes, no shading but they're south facing at around 18 degrees for string 2 and 30 something degrees for string 1. So they're not getting very direct sun that time of day.
No this isn't meeting my threshold of wanting to mess with a ticket yet, will hopefully eventually be resolved with firmware. If it starts doing it for longer periods of time then yeah.
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Adam De Lay
Solar Wizard
@Markus_SignatureSolar any other ideas? Seems like the firmware didn't make any difference.
Markus_EG4
I am from Germany. Don't mean to come off rude
What problems did you have that it didn't fix or what problem are you having. So far everyone that was having issues are good to go now.
What firmware are your inverters running?
I was having on off issues and upgraded to 79.70 due to the inverters turning off and on randomly.
After the firmware upgrade the on off issue is still random and have a new issues where the inverters turn on and off when the PV power starts to increase at sun rise and when the batteries reach 100%.
I was having on off issues and upgraded to 79.70 due to the inverters turning off and on randomly.
After the firmware upgrade the on off issue is still random and have a new issues where the inverters turn on and off when the PV power starts to increase at sun rise and when the batteries reach 100%.
Markus_EG4
I am from Germany. Don't mean to come off rude
Can you send me your info it sounds like you are having a hardware problem software cant fix.
Adam De Lay
Solar Wizard
Markus_EG4
I am from Germany. Don't mean to come off rude
We are talking to him currently.
mbrolin211
New Member
All 4 of mine do it. 2 are from 5/2022 and the other 2 are 7/2022
Markus_EG4
I am from Germany. Don't mean to come off rude
Please send your info to me so I can get someone talking to you soon.
mbrolin211
New Member
On here, Can I private message on this forum? Not seeing the option.
mbrolin211
New Member
you can ignore this. I think I figured it out.
mbrolin211
New Member
I am here in Central Indiana. Lots of Cloudy days for me. At first I was pretty disappointment with what I was generating on cloudy days or early morning until I saw this post. Tried recycling it and after that power generation was more inline with what I was expecting.
Adam De Lay
Solar Wizard
Was SS able to provide any help/insight into your issue?
I know mine looks similar to yours, but in my particular case when the voltage jumps is when the sun is cresting the trees, so it's working as it should.
They pmd me but I didn't pursue it.
mbrolin211
New Member
I am talking now with Markus with Signature Solar. but for all your information or anyone experiencing the same issues I'' update this. Same thing today, even if it is sunny. Checked the system at 10 AM. This time instead of looking at Watts, I looked at voltage. All 4 inverters were hovering at 99 to 100 volts. Switched all my PV Arrays off, then back on, and then they all went up to 300s in voltage. All 4 inverters are exact same versions. U1 = 79/70, U2 = 61/12, and U3 = 00/00.
mbrolin211
New Member
I wanted to give an update. They had me try to reflash the firmware and after doing this it appears to have fixed the issue. Don't know why the first time didn't make it work but appears to work now. Waiting for a cloudy day to see how it does before I say it is fully fixed, but it is looking good so far.
