Hi there! Yup, that's me. KiloVault is a separate company from AltE, but very closely related for now. We/they are expanding the distribution chain these days. I've been talking to Will about sending him one of the smaller 12V KiloVault batteries to review, but silly logistics have gotten in the way. Unfortunately, our small marketing budget doesn't have enough to send him one of the KiloVaults HABs. Obviously, I like the product, so take what I say knowing I may be biased. (I will say I pride myself in being very honest about my opinions).
If you are looking to save money, building your own is the way to go. Will has fantastic resources for doing that. If you are looking for a reliable, responsibly backed pre-built unit that is cost competitive with similar products, the HAB is certainly worth taking a look at. Every unit is tested before leaving the warehouse, and we have received excellent feedback from our customers who have been using them for over a year now.
Let me know if you have any specific questions about the KiloVault HAB, happy to answer them.
You Say in the Above POST "Obviously, I like the product, so take what I say knowing I may be biased. (I will say I pride myself in being very honest about my opinions)."
I purchased 3 Kilovault Hab 4 Batteries, 16 Q.PEAK DUO XL-G10-480BF (480 Watt Bifacial) panels and the equipment to install a single XW-pro. I spent $26,338.11 + another $13,162 on the installation. I am currently trying to get this installation to work as advertised in your Video's on your website and You-Tube. I have spent many hours on the phone with Roy Dyngen who works for both Alt-E and Kilovault and the techs a Schneider Electric. The tech's at Schneider claim they don't support the Kilovalut Hab 4 battery in this closed loop mode of operation.
My question to you is how can you with a straight face say "I will say I pride myself in being honest about my opinions." This Kilovault Hab 4 Product doesn't work as advertised.
Currently, I am having to run this integration in open-loop mode. The documentation on the Hab 4 is Very Poor at best. There is little to no functionality in the Vault Habit phone app that is helpful to the user. There is no way to see or set BMS parameters, and no way to see the messages between the Hab and the inverter. There are no diagnostic tools whatsoever. Wow, the only thing you can do with the Habit app is seeing the batteries SOC and put them in standby.
I was able to get the Modbus communications to work and it shows up in the insight home web browser but the only thing it does is update the display. The communication to the inverter does not function when the SOC state of charge Function is enabled in the insight battery settings. Without that functionality, the Closed Loop is not complete and is of no use. The system runs in Open Loop mode, I paid $4000 extra dollars to get this advertised functionality. I am Very Frustrated at this point and feel like I was duped by ALT-E store salesman.
You can Say well we don't have responsibility for this but when there are Videos by ALT-E, Schneider Electric, and Kilovault: Representatives Explaining how it works on You-Tube videos, Sounds Like one of two things, Either you all lied about the completeness of the integration and it doesn't work as Schneider claims, or it does work and all the tech's I talked to have not a clue how to instruct an Electronics Engineer with over 40 Years of experience how to make it work. I shouldn't have to call Techs and support lines, it should all be in an easy-to-follow document.
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912 views Feb 23, 2022
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2,913 views May 10, 2021
I just looked at the Kilovault Hab 4 Documents Tab on the Alt-E website and it's now Blank.
I hope they are updating the Documentation not just hiding documents that show they have fallen down.
I will let you know if I hear from Alt-E Store, Kilovault, and or Schneider.
Schneider has at least e-mailed me asking if is now working in Open Loop mode.
It's been two weeks since I texted my ALt-E store salesman, and he said, he would push my frustration up the chain, I have yet to get any response. I think tomorrow I will follow up and contact both ALT-E and Kilovault and see what they say. My guess is they are rushing around but maybe Not. We shall see.