Lifepower4 battery automatic updater

[OffgridMatty]

Signature Solar is now sending these out, give customer service a call!

Can I get one? I have two Lifepower4 batteries.

 

[SignatureSolarJess]

Can I get one? I have two Lifepower4 batteries.

Absolutely! Just call into customer service with your order number or email associated with your order and they will get one sent out to you!

 

[Wolfpack7483]

Yes, free if you've purchased a Lifepower4 battery through us. Just call customer service with your order number and they'll get one sent out to you!

I just received the Lifepower4 today that I ordered on 2/20. Do I need the update dongle, or does it already have the new firmware?

 

[SignatureSolarJess]

I just received the Lifepower4 today that I ordered on 2/20. Do I need the update dongle, or does it already have the new firmware?

The battery should come with the latest firmware but I would still request one in case they are updated at a later date!

 

[Emeryj32]

what is this automatic updater ??

 

[Sennen]

While this is nice, It's more complex than updating via computer for me. Neat tool, though.

 

[wildbillpdx]

So, got mine in the mail yesterday. Expected the first picture got the second. Looks kind cheaply made, don’t you think? What gives @EG4_Jared ?

 

[EG4_Jared]

So, got mine in the mail yesterday. Expected the first picture got the second. Looks kind cheaply made, don’t you think? What gives @EG4_Jared ?

I sincerely apologize for this. The unit pictured on the left is the one that should have been sent out. I'm unsure why the Auto-Update Tool was sent in this manner. However, if you send me a direct message, I can arrange for a replacement to be sent with the correct housing.

 

[marionw]

I also received the Lifepower4 battery automatic updater without the case.
My concern however is that it appears you can only update with whatever firmware is in the Doomaflatchie.
There does not appear to be any mechanism or process to update the firmware in the Doomaflatchie before updating the batteries

 

[SignatureSolarJess]

I also received the Lifepower4 battery automatic updater without the case.
My concern however is that it appears you can only update with whatever firmware is in the Doomaflatchie.
There does not appear to be any mechanism or process to update the firmware in the Doomaflatchie before updating the batteries

I'm really sorry you guys haven't recieved the housing and please reach out if I can help..


But... Doomaflatchie

 

[Wolfpack7483]

No case for me either, unless you call shrink wrap a case.

 

[JAS]

Add me to the list who didn't get a case either...

Also wondering how to tell what firmware version is loaded on it? Nothing marked in/on the box or on the updater.

 

[nathandeb]

Is there a significant reason to update them if they're working fine?

 

[marionw]

EG4 has provided several updates for the LifePower4 batteries and I installed them. Some of the Protection and Alarm parameters were changed and in addition the download file includes a spreadsheet of what was updated with each version.

The Protection and Alarm parameters do affect the charging profile and the latest updates appear to be a bit more conservative

 

[SignatureSolarJess]

Is there a significant reason to update them if they're working fine?

No, actually, we don't recommend updating if they're working fine.

 

[marionw]

If you have an EG4 Communications Hub (particularly if you install the hub updates) you may have to install the battery firmware updates as the RS485 port Pins 7&8 baud rate was changed from 9600 to 19200 in the hub. The BMS update also change the RS485 port Pins 7&8 baud to 19200.
Pins 1&2 remain at 9600

 

[TOU47]

Add me to the list who didn't get a case either...

Also wondering how to tell what firmware version is loaded on it? Nothing marked in/on the box or on the updater.

I agree, this should be notated upon receipt. BTW, mine is on the way. I will let you know which version I receive.

 

[nathandeb]

Thanks Jess

 

[Wolfpack7483]

No, actually, we don't recommend updating if they're working fine.

Is the new firmware behind the "Lifepower4 51.2V 100ah Mosfet False Fault Alarm"? When dealing with tech support yesterday, was told this was common problem with a recent batch of batteries. I assume that like mine, they were shipped with the most recent firmware.

 

[shredmandan]

Great info here!

 

[nathandeb]

@SignatureSolarJess
Jonathan Ortiz in tech support says he has no idea what I'm talking about when I requested the updater

disregard...he figured it out.

 

[SignatureSolarJess]

@SignatureSolarJess
Jonathan Ortiz in tech support says he has no idea what I'm talking about when I requested the updater

disregard...he figured it out.

Taken care of Thank you!

 

[EG4_Jared]

It has been brought to my attention that some of the auto-update tools can be received without the plastic shell. However, if the PCB is covered in the plastic casing, they should still work as designed. The firmware that should be on this tool is v3.37.

 

[SignatureSolarJess]

It has been brought to my attention that some of the auto-update tools can be received without the plastic shell. However, if the PCB is covered in the plastic casing, they should still work as designed. The firmware that should be on this tool is v3.37.

So don't take the plastic wrapping off it?

 

[EG4_Jared]

So don't take the plastic wrapping off it?

Correct. Keep the plastic wrap around the board.