New Lux Power LXP-LB-US 12k / GSL-H-12KLV-US with 200A AC Passthrough Current (US Market)

[Not Aerosmith]

Luxpower software seems correct to me, but Solar Assistance software seems incorrect on reporting the load. Any ideas what I did wrong in setting up Solar Assistance? The gauges also seem wrong to me. PV production should only be showing about 40% on the gauge not 100%, my full capacity is 24KW and only producing 9.7KW.

 

[fromport]

Luxpower software seems correct to me, but Solar Assistance software seems incorrect on reporting the load. Any ideas what I did wrong in setting up Solar Assistance?
View attachment 157422
View attachment 157424

Could be polarization of one set of the CT's.

I would contact SA and send them those pictures, ask them if they know what might be going on.

 

[Not Aerosmith]

I bought Solar Assistant Orange pi from Watts 247, so I have emailed them after your suggestion. If they are unable to help, I have requested that they provide me the email address for local support from Solar Assistant.

The CT's were my first thought too. I thought maybe the contractor enable software reverse of the CT's that works for Luxpower, but not for Solar Assistant. The CT's reversed function is disable, so that shouldn't be the answer. Luxpower told the contractor that he only needed to install one set of CT's, since the hybrid inverters are connected in parallel.

 

[42OhmsPA]

Luxpower software seems correct to me, but Solar Assistance software seems incorrect on reporting the load. Any ideas what I did wrong in setting up Solar Assistance? The gauges also seem wrong to me. PV production should only be showing about 40% on the gauge not 100%, my full capacity is 24KW and only producing 9.7KW.
View attachment 157422
View attachment 157424

There are settings in solar assistant to adjust your array size and battery bank size. Iirc you have to disconnect the inverter (in solar assistant) to change the settings.
I'll look when I get home today if you can't find them.

 

[Not Aerosmith]

My response from Watts247:

Solar assistant info@solar-assistant.io they are ready to solve these types of issiues directly, they will need the registered email address with the unit.

Let me know if they are not helpful, then I will escalate to the chief engineer.

Ian

 

[Not Aerosmith]

I have written to info@solars-assistant.io, so I will post their solution that resolve the issue.

Solar Assistant support is in South Africa, so reply will probably be tomorrow or later.

 

[Not Aerosmith]

There are settings in solar assistant to adjust your array size and battery bank size. Iirc you have to disconnect the inverter (in solar assistant) to change the settings.
I'll look when I get home today if you can't find them.

Under batteries is advance and I clicked on it. The gauges are not based on the information shown below.

 

[42OhmsPA]

Under batteries is advance and I clicked on it. The gauges are not based on the information shown below.

I attached what I see. You're photo didn't attach properly.
I adjusted the values and it does scale the gauges.

Edit - I'm running version 2022-10-30 so I'm a little outdated...

 

[XO4001]

info@solars-assistant.io,

There is an s to much in solar s

 

[OffGridForGood]

I attached what I see. You're photo didn't attach properly.
I adjusted the values and it does scale the gauges.

Edit - I'm running version 2022-10-30 so I'm a little outdated...

Correct,
When I expanded my PV array, I adjusted the values in "Advanced Settings" and it re-scales the display to match.
To do this:
you need to disconnect in settings,
go to advanced settings, change the parameters
go back to settings, and click "Connect" - SA wil ponder this for a few minutes and then recalculate and display the new ranges.

 

[timselectric]

Yup
I adjust mine each time I expand.

 

[Not Aerosmith]

There is an s to much in solar s

Agree, but luckily my mistake was limited to DIY. I double check and the email address was correct in the email sent. No bounced email messages.

 

[Not Aerosmith]

Correct,
When I expanded my PV array, I adjusted the values in "Advanced Settings" and it re-scales the display to match.
To do this:
you need to disconnect in settings,
go to advanced settings, change the parameters
go back to settings, and click "Connect" - SA wil ponder this for a few minutes and then recalculate and display the new ranges.

My Solar Assistant software is version: 2023-02-28
Device board: Orange Pi 3 LTS

When I received Solar Assistant Orange Pi from Watts247, Luxpower was not supported in the installed software. I needed to do an update to the latest version and then Luxpower was supported.

I don't see "Advanced Settings" on the configuration menu under the gear symbol. I see "Advanced" under Battery that shows the set values for Dashboard gauges, which it is not using. I see "Settings" under Inverter. I see "Advanced" under MQTT Broker. I see "Shutdown" and "Reboot" under System. Under the lightning bolt or flash symbol, there is absolutely nothing under that menu.

I went through the shutdown procedure afterwards I unplugged solar assistant for 30 seconds. When I reconnected the power, the led lights started working again on solar assistance. Software still looks the same to me.

 

[Quattrohead]

Try this url from within your network, sub in your IP

http://1xx.1xx.0.104/configuration/advanced

 

[timselectric]

Click on the settings (gear ) button.
Click on "disconnect "
Click on "advanced "

 

[Not Aerosmith]

Try this url from within your network, sub in your IP

http://1xx.1xx.0.104/configuration/advanced

I substituted my ip address and it took me into the solar assistant software. The screens all looked the same to me and I didn't see any additional menus or settings.

 

[Not Aerosmith]

I do appreciate everyone help.

 

[Not Aerosmith]

Try this url from within your network, sub in your IP

http://1xx.1xx.0.104/configuration/advanced

This takes me to the Dashboard Display values, which the Dashboard is not using. The values listed for Dashboard Display are fine.

I assume "Disconnect on configuration page" means "Shutdown". I went through the shutdown procedure and even unplugged it for 30 seconds, but no change.

 

[timselectric]

This takes me to the Dashboard Display values, which the Dashboard is not using. The values listed for Dashboard Display are fine.
View attachment 157531
I assume "Disconnect on configuration page" means "Shutdown". I went through the shutdown procedure and even unplugged it for 30 seconds, but no change.

Disconnect just means Disconnect. It's right beside the advanced button.

 

[Not Aerosmith]

Disconnect just means Disconnect. It's right beside the advanced button.

You are exactly right. I will try slightly changing all the values to see. if the Dashboard Display corrects itself.

 

[timselectric]

You are exactly right. I will try slightly changing all the values to see. if the Dashboard Display corrects itself.

It doesn't correct itself. It displays according to what you set the values at.

 

[timselectric]

To clarify
You are setting the max values to match your system.

 

[Not Aerosmith]

To clarify
You are setting the max values to match your system.

Solar Assistant Dashboard gauges need the settings in watts not KW as we use in Luxpower settings.

 

[timselectric]

Solar Assistant Dashboard gauges need the settings in watts not KW as we use in Luxpower settings.

Correct

 

[OffGridForGood]

My Solar Assistant software is version: 2023-02-28
Device board: Orange Pi 3 LTS

When I received Solar Assistant Orange Pi from Watts247, Luxpower was not supported in the installed software. I needed to do an update to the latest version and then Luxpower was supported.

I don't see "Advanced Settings" on the configuration menu under the gear symbol. I see "Advanced" under Battery that shows the set values for Dashboard gauges, which it is not using. I see "Settings" under Inverter. I see "Advanced" under MQTT Broker. I see "Shutdown" and "Reboot" under System. Under the lightning bolt or flash symbol, there is absolutely nothing under that menu.

I went through the shutdown procedure afterwards I unplugged solar assistant for 30 seconds. When I reconnected the power, the led lights started working again on solar assistance. Software still looks the same to me.

Let's start again:
From the main menu, you will click the Configure (gear) icon in the top menu bar. This is the button farthest to the right.
In Configure, you will go to the Disconnect button (as Tim shows in his post) you will click on the Disconnect here.
Once you click Disconnect, the button changes to "Connect", do not click this until after the changes you want are done.
Now you click "Advanced" (right beside the Disconnect button)
This takes you to a new page in Solar Assistant, where you can change your settings as you like, but Solar Assistan does not save these changes until you return to the Configure page, and click "Connect".
Once you click Connect, Solar Assistant will work on the new settings - takes a few minutes +/- then it will recalculate the display and show this.