The battery BMS board (tarjeta de control in Spanish) has been replaced and the battery returned to me and the system is now working again with the two batteries.
Since the error previously occurred occasionally in the past with gaps of days or weeks in between we won't know for sure if this BMS board replacement was the correct solution to stop the error until some time has passed - maybe a month or two.
This also confirms that the guarantee's vaidity has been accepted in spite of using the battery with an inverter with no communication. I was not charged for the replacement.