Glad to be here. Thanks for the feedback and questions.
Each of our BMS designs are model-specific / unique to the system they manage. Common features and protections among them include: CANBUS & Bluetooth communications, short circuit protection, overcharge/over-discharge protection, over-current protection, high / low temp protection, self-discharge management, and control for internal heating.
Our 11-year warranty applies to all of our current and upcoming models (unless otherwise specified). We handle warranty claims on a case-by-case basis. Simply put, we genuinely appreciate our customers and like to show strong support in return. In the event of an issue with any of our products (at any time), simply reach out to us and we’ll work with you to find the best resolution. Officially, per terms, we’ll repair or replace within the first 36 months and continue to do so at a prorated rated afterwards.
In life cycle testing (which is a bit more intensive than typical use), our current range has withstood testing in excess of 3,500 cycles and some upcoming models have demonstrated reliability in excess of 6,000 cycles.