robby
Photon Vampire
- Joined
- May 1, 2021
- Messages
- 4,129
In the comments section he says that Schneider says the problems are resolved and that he is setting it up to see if that is the case. I am a bit dubious about their claims of going from 2 customer support people to 20! I know that a lot of companies are offering excellent salaries for competent technical people and they are having almost zero luck finding any people.Agreed SolArk isn’t the only inverter with the unbalanced leg issue..
honest question, in which ways does SolArk handle power that sets it apart from a Schneider?
From what Ben has said in his newest videos, the bugs/issues with Schneider seem to have been solved or can be solved with new found good customer support.
As for power handling I am not sure what you are asking, one is a high frequency transformless Inverter and the other uses a massive transformer. Each one has it's benefits and issues. If your going to be running an old 120V Well Pump or Air compressor then yes a low frequency inverter is going to handle high powered inductive loads a lot better. Personally I do not like buying high powered devices that use 120V. I always head towards 240V.
Personally I think Schneiders biggest problem is that they sat back and let the company disintegrate and now they are feeling the pain. They were the very first company I wanted to buy an Inverter from. I actually wanted to buy that exact model and everybody I talked to from Installers to their own distributors told me to stay clear of the Inverter and get either an Outback or Sol-Ark.
Nobody said the Inverter was bad or anything like that. The first time I heard the Inverter had issues was when I watched Bens video! All the other people just seemed to be fed up with the company and it's service and did not want to push the product.