jarred125
New Member
- Joined
- Jul 16, 2021
- Messages
- 116
After installing our SolArk 15K it became apparently we have a frequent issue here with our grid supply. At least once a day the SolArk will disconnect from the grid b/c the voltage and frequency drop below acceptable thresholds. It has happened three times today, typically the grid frequency dips from 59.9/60Hz to around 55Hz (voltage drops around 60V) when this happens. We have enough battery and the SolArk switches to this, but if we happen to be charging our car at the time we have to quickly stop the charge as the inverter won't supply the full charging amperage the car will demand.
Does anyone else see this with your grid connection, or am I just special and need to call Duke to ask them what is going on?
Does anyone else see this with your grid connection, or am I just special and need to call Duke to ask them what is going on?