shavermcspud
Solar Enthusiast
- Joined
- Mar 12, 2020
- Messages
- 581
I have had a reply from Chargery and they asked me to run the same tests as outlined in the manual and discussed on here.
Measure the resitance between balance port -9 +9 +10 +11 and so on and as confirmed before they are way out hence the weird voltage readings.
They have confirmed that unit needs recalibrating and that can only be done at the factory. So i need to return just the BMS part and not the screen itself.
I have two of these both with the same issue don't forget.
Now for the biggest issue for me is the cost, to get any reasonable turn around time i need to air freight both ways and pay the import again once they are returned. the costs for this is coming out at £160 / $200 insured plus what ever import i get stung for, last time is was £45 / $60 per unit.
Its cheaper for me just to buy a new base BMS unit, I get they are offering to fix it FOC at the factory but ive had two faulty units from the get go.
After reading other peoples horror stories, it seems I'm not alone with the issues I've had, I'm tempted just to throw them in the bin and get the Daly smart bms units for the same cost it would be to return these for repair.
Just a bit of a rant really, but I feel quite ripped off now.
Thoughts?
Measure the resitance between balance port -9 +9 +10 +11 and so on and as confirmed before they are way out hence the weird voltage readings.
They have confirmed that unit needs recalibrating and that can only be done at the factory. So i need to return just the BMS part and not the screen itself.
I have two of these both with the same issue don't forget.
Now for the biggest issue for me is the cost, to get any reasonable turn around time i need to air freight both ways and pay the import again once they are returned. the costs for this is coming out at £160 / $200 insured plus what ever import i get stung for, last time is was £45 / $60 per unit.
Its cheaper for me just to buy a new base BMS unit, I get they are offering to fix it FOC at the factory but ive had two faulty units from the get go.
After reading other peoples horror stories, it seems I'm not alone with the issues I've had, I'm tempted just to throw them in the bin and get the Daly smart bms units for the same cost it would be to return these for repair.
Just a bit of a rant really, but I feel quite ripped off now.
Thoughts?