floridafraze
New Member
- Joined
- Apr 20, 2021
- Messages
- 18
I recently received three EG4 LL-S batteries from Signature Solar. All boxes were pristine and undamaged on the outside. The same with all the interior packing - pristine. However, for all three batteries the plastic on the LCD display windows were all scratched up and marked up (see attached). There was no temporary peel-off plastic over any of them. The displays seem to turn on and work properly. I'm still in the process of installing everything so I haven't given them a complete testing to verify functionality.
When I first looked at them I questioned whether EG4 might be sending reconditioned units, but so far appearance-wise the rest of the cases look absolutely brand new.
Signature Solar was reasonable and offered a respectable compensation for 'cosmetic damage' and that's fine. Good on them.
1. I was wondering if anyone else has experienced this with their EG4 LL-S units?
2. Is there any way (once I get things up and running) to maybe look at the BMS history and see if they already have any hours logged on them? Or, is that something that could just easily be erased (like turning an old car's odometer back) and there's no way to tell?
(I hate to be so distrustful and suspicious!)
Thanks for any comments.
ff
When I first looked at them I questioned whether EG4 might be sending reconditioned units, but so far appearance-wise the rest of the cases look absolutely brand new.
Signature Solar was reasonable and offered a respectable compensation for 'cosmetic damage' and that's fine. Good on them.
1. I was wondering if anyone else has experienced this with their EG4 LL-S units?
2. Is there any way (once I get things up and running) to maybe look at the BMS history and see if they already have any hours logged on them? Or, is that something that could just easily be erased (like turning an old car's odometer back) and there's no way to tell?
(I hate to be so distrustful and suspicious!)
Thanks for any comments.
ff