dmkjr
Solar Enthusiast
MacOS works too. I updated that way.
6000XP won't talk to EG4-LL
- Thread starter okent
- Start date
SignatureSolarJess
Customer Experience Excellence Ambassador
- Joined
- Nov 21, 2022
- Messages
- 623
I'm so sorry for the delay, @Onehand. If you would like to reach our to me at engagement@signaturesolar.com, I can look into your order and get you an update.
Update & FYI,
I ordered another LL V2 battery and got it in this week. I tried to update the firmware so the 6000XP could communicate with it and charge it up fully. I used the same exact firmware file version and BMS tool as a couple of weeks ago with my other LL V2. I would upgrade the Firmware successfully each time, but the communications still did not work when plugged into the 6000XP.
I suspected I had a different hardware version than my first LL V2. I spent a long time trying to find a way to differentiate the batteries, and the only way I could was the sticker on the shipping box has (V4) at the end of the product name, and LL-S firmware files mentioned the same (V4) in a readme file. I called SS support, and after a small wait, the tech was nice enough to confirm that, Yes, I had been shipped the newer LL-S version of the battery even though the receipt and order said the LL V2 version was shipped. So, I needed to update the latest firmware of the LL-S version to enable communications with the 6000XP. I did, and it did start working immediately.
I was lucky I hadn't bricked the battery using the old V2 version about 30 times, and I was also lucky that I got a newer version of the hardware from SS. The tech also suggested that I make the newer LL-S battery the master in the setup with the older V2 version, and it all seems to be working just fine.
Merry Christmas to you all!
I ordered another LL V2 battery and got it in this week. I tried to update the firmware so the 6000XP could communicate with it and charge it up fully. I used the same exact firmware file version and BMS tool as a couple of weeks ago with my other LL V2. I would upgrade the Firmware successfully each time, but the communications still did not work when plugged into the 6000XP.
I suspected I had a different hardware version than my first LL V2. I spent a long time trying to find a way to differentiate the batteries, and the only way I could was the sticker on the shipping box has (V4) at the end of the product name, and LL-S firmware files mentioned the same (V4) in a readme file. I called SS support, and after a small wait, the tech was nice enough to confirm that, Yes, I had been shipped the newer LL-S version of the battery even though the receipt and order said the LL V2 version was shipped. So, I needed to update the latest firmware of the LL-S version to enable communications with the 6000XP. I did, and it did start working immediately.
I was lucky I hadn't bricked the battery using the old V2 version about 30 times, and I was also lucky that I got a newer version of the hardware from SS. The tech also suggested that I make the newer LL-S battery the master in the setup with the older V2 version, and it all seems to be working just fine.
Merry Christmas to you all!
Update to the Update,
So my system and batteries have been working great the last few days, but I noticed that the monitoring software was only showing one battery connected and a total of 100ah and not the total of two batteries and 200ah, even though they were both recognized individually by the inverter in single mode. So, I contacted SS and was informed that an additional newer firmware was needed on both batteries in a multipack configuration.
Introducing EG4 LL V2 multipack ID6.bin firmware version, Matthew at SS was kind enough to send me the link to: https://drive.google.com/drive/folders/1sAD4Ompsp8qm-acOddxF1IoVHZom3cRl?usp=drive_link
I flashed it to both the LL V2 and LL-S batteries, and the monitoring software immediately recognized and showed both batteries and the full capacity.
I just wanted to pass that on; good luck!
Happy New Year.
So my system and batteries have been working great the last few days, but I noticed that the monitoring software was only showing one battery connected and a total of 100ah and not the total of two batteries and 200ah, even though they were both recognized individually by the inverter in single mode. So, I contacted SS and was informed that an additional newer firmware was needed on both batteries in a multipack configuration.
Introducing EG4 LL V2 multipack ID6.bin firmware version, Matthew at SS was kind enough to send me the link to: https://drive.google.com/drive/folders/1sAD4Ompsp8qm-acOddxF1IoVHZom3cRl?usp=drive_link
I flashed it to both the LL V2 and LL-S batteries, and the monitoring software immediately recognized and showed both batteries and the full capacity.
I just wanted to pass that on; good luck!
Happy New Year.
SignatureSolarJess
Customer Experience Excellence Ambassador
- Joined
- Nov 21, 2022
- Messages
- 623
Thank you so much! We appreciate your feedback very much @TXGUY! Merry Christmas and Happy New Year!
Quattrohead
Solar Wizard
I hope EG4/SS standardize their hardware and firmware in 2024, all these incompatibilities and updates and slightly different versions and so on is driving me nuts and I'm barely even involved.
I am waiting on a cable to update my power pro batteries because you can do one of the updates with a fairly standard RS 485 to USB cable but not the other update, it's bonkers.
I am waiting on a cable to update my power pro batteries because you can do one of the updates with a fairly standard RS 485 to USB cable but not the other update, it's bonkers.
I just got a 6000XP and two LL-S batteries delivered today. I saw V4 on the labels on the front of the batteries. Are you saying that out of the box the batteries will need a firmware update to talk to the XP? I assumed they would have come with the latest firmware. I hope to get them installed this weekend. Thanks.
jsmithtx
New Member
I just attached two V4 batteries to a 6000XP and they worked fine. That said, I did a firmware update on both before I did anything. I also went into the 'master' setting on the battery (set dip to 64) and ensured it was set to CAN/Lux. Both v4s are working and talking to the 6000 XP. Oddly enough, I had to "reset" the inverter setting 3,0, which then restarted the inverter and it then recognized both batteries. Before it only 'saw' one of them. That's the only weird item I ran into.
Compatibility (or incompatibility) issues seem to be the nature of the beast in DIY, the cutting-edge technology development that we choose to work with for the freedom and scalability the mix and matching of hardware allows us; if someone wants plug-n-play safe hardware, then go with EcoFlow. I'm sure Signature Solar's process does not allow them to anticipate every combination that their multitude of inventory of products from different manufacturers, times, and facilities allows in order to ensure they are always up to date before shipping out. That is why they chose to sell to us, the pioneers of DIY Solar. We get the most advanced technology at reasonable prices. In return, we agree to be their beta testers and validate the hardware and software compatibility. So, as a former Ecoflow safe but boring and restricted customer, I don't mind the challenge of getting it right. FWIW.
So, hook the batteries up. You can always set the Invertor to Lead Acid batteries, and they will work until you get the firmware updated, if it's needed. I assure you, you will be very satisfied once it all just works and you know you made it happen yourself.
Good luck, and just ping me directly if you need any help at all.
Cheers.
Much appreciated.
Can someone tell me how to set the "Lux" protocal that is repeatedly mentioned in this thread? Is this a setting in the inverter or a setting on the battery? We are having same problem with EG4 6000xp and the LL batteries. But I don't see anything about a Lux setting in the inverter manual. Thanks.
AZ Solar Junkie
Maricopa, AZ
The video is good except the recommendation for the 6000xp is to use the CAN port for communication, so you would want to change the CAN protocol to LUX rather than the rs485. The battery type in the inverter should be left at the default of EG4.
EG4TechSolutionsTeam
Online Support for EG4 Electronics
The information posted in this thread should be helpful. Make sure that the Lithium Brand on the inverter is also set to "0." If you do have any questions, feel free to let me know.
Jared, thanks for the info. We ordered the cable to do the firmware update. But, we have another issue now. It seems that tech support is telling us that the low voltage cutoff setting doesn't work if there is no AC input, which makes no sense whatsoever, and if it is true, this inverter is worthless to us--and worthless in an off grid setting. (see quote below, and we have 200AH batteries). How could you possibly have an inverter designed for off grid usage and not have the battery low voltage cutoff function work without AC input? You have to have a functional low voltage cutoff setting. We can't be sitting around every time we charge and having to manual stop the charge before the battery voltage gets too low. The 6000EX didn't work this way. The reason this came up is that even though we have the low voltage cutoff set to 46, it ran the batteries down to zippo. Help... cjr
"With AC charge disabled, if battery power is the only power source available aside from PV there will be nothing that hinders the battery from discharging in order to power the loads. Inverters will prioritize the loads over the charge of the battery. I see your capacity is limited to 100Ah, do you have more batteries that can be added to the bank? This will help tremendously in ensuring that your batteries do not drop below 20% or the cutoff voltage since that's the way the inverter is set up to read the batteries off voltage."
Our EG4 LL 100AH batteries have 4 dip switches on the side, not 6 on the front. There isn't a battery meeting these specs on the EG4 website, so I have no idea what firmware to use to do the update. The battery isn't listed on their legacy products or current products page. *sigh*.. this is getting beyond frustrating to exacerbating...
They are correct, setting 12 EOD will not function correctly (switching to grid) if there is no AC input. What they should have mentioned to answer your question is that setting 11 Cutoff (Voltage or SOC) should will accomplish what you need.
I would set both settings 11 and 12 to your absolute lowest SOC / voltage needed.
Thank you! Do you happen to know when/how it will return power to loads? Just like the 6000 ex, there doesn't appear to be a return power to loads setting. But, the 6000ex appeared to have a default setting of about 50%. So, it would cut off at 20%, and it would automatically resume once it was back up to about 50% SOC. Wondering if the 6000ex has similar return to load default.
AZ Solar Junkie
Maricopa, AZ
The EOD setting starts running the inverter again at 10% higher than there threshold you set. The Cutoff setting might function the same way but I don’t know for sure. I totally agree BTW that another set of settings to be able to control the upper thresholds would be nice.
EG4TechSolutionsTeam
Online Support for EG4 Electronics
The firmware would be found here: https://eg4electronics.com/categories/batteries/eg4-ll-48v-100ah-lithium-iron-phosphate-battery
Inside the file, there is a distinction between the 4-dip switch and 6-dip switch version. Also, DIYPV is correct. With setting 11 set properly, the only draw on the battery would be the idle consumption once the discharge depth is reached.
Thanks for the info. We finally got the battery firmware updated and the com working. Took 3 hours on the phone with tech support this morning. Testing now to see if the Low voltage cutoff kicks in now that battery coms is working. Appears that 11& 12 need to be set the same. I tried to set them differently so, if the LV cutoff does kick in, we could confirm which setting was controlling.. but no dice. Thinking out load here, if the EOD start resumes discharge at 10% above the EOD setting, than we probably want it set to Voltage to control the EOD instead of SOC. If the EOD setting is based on SOC, and it is set to 20%, then the inverter is going to resume loads at 22%. That means it will be turning on and off constantly. But if it's set to Voltage, and the 10% figure still applies, if the cutoff were 48V, it would turn back on at 52.8V, which would be a lot more practical. However, there are a lot of "if's" in this musings... need to see if the inverter actually turns off discharge when it reaches 20%. At 60% now... sun is sinking, so should know in a couple of hours....
Thanks Jared, can you confirm the point at which the inverter will resume discharge? On the 6000ex, it appeared to be at about 50%, but we never got battery com working on the EX, and I can't remember if it was 50% of the actual battery voltage, or when the inverter thought the batteries were at 50%..... BTW, Tier one Tech support today was very good, patient, diligent. The previous tier 2 support, confirming that the EX was dead, getting the RMA, returning the EX, getting the XP, was way more lengthy and tedious than necessary. (FYI, it did shut off discharge at 20%!).
Last edited:
If you set EOD (Setting 12) based on SOC to 20% then the inverter will switch to grid (around 19-20%), and then will switch back to battery after increasing 10% SOC (around 29-30%).
Not sure how battery cutoff for setting 11 works, but I read on this forum that the inverter turns back on once the MPPT starts.. so if that’s true then everything should work as you need it to.
You were absolutely correct. This is exactly how it is working. Turns off discharge at about 20% and it resumes at about 30%. Wish there was a way to change that resume figure.
I need some help to sort this out.
I just installed my 6000 xp with my electricians help. I have (3) EG4-ll batteries (order #36750) and (3) EG4-LL v2 batteries (order # 83296). Before startup we followed page 56 of the manual to ensure all electrical connections and readings were correct per the specs. Everything appeases to be working except the solar output is way below expected and I am not sure why only the inverter is not connecting thru BMS to the batteries. I setup the dongle and it is connected via wifi and currently outputting to the desktop browser.
First – do I need to update my firmware in any of my batteries (which I have not done unless you direct me to do so)? If so please send link for downloading firmware and instructions to do so.
Second – Any help on the recommended settings I should set for my system?
I followed the EG4 video on how to setup with BMS connection (
1:29 to 5:41)
1. Put first dip switches right on master (over right)
2. Power it off then back on again
3. Hold 3rd button down to protocol settings
4. Go into CAN settings
5. Select LUX
6. Return dip switch to master settings (first one to left)
7. Turn on batteries starting from top down
8. Turn on battery breaker to inverter
9. Select enter for 3 secs to select protocol menu
10. Go to 3 and select Li-ion and O for battery type.
What am I doing wrong and what should I change? I've attached a pdf of the current inverter settings,
I just installed my 6000 xp with my electricians help. I have (3) EG4-ll batteries (order #36750) and (3) EG4-LL v2 batteries (order # 83296). Before startup we followed page 56 of the manual to ensure all electrical connections and readings were correct per the specs. Everything appeases to be working except the solar output is way below expected and I am not sure why only the inverter is not connecting thru BMS to the batteries. I setup the dongle and it is connected via wifi and currently outputting to the desktop browser.
First – do I need to update my firmware in any of my batteries (which I have not done unless you direct me to do so)? If so please send link for downloading firmware and instructions to do so.
Second – Any help on the recommended settings I should set for my system?
I followed the EG4 video on how to setup with BMS connection (
1. Put first dip switches right on master (over right)
2. Power it off then back on again
3. Hold 3rd button down to protocol settings
4. Go into CAN settings
5. Select LUX
6. Return dip switch to master settings (first one to left)
7. Turn on batteries starting from top down
8. Turn on battery breaker to inverter
9. Select enter for 3 secs to select protocol menu
10. Go to 3 and select Li-ion and O for battery type.
What am I doing wrong and what should I change? I've attached a pdf of the current inverter settings,
Similar threads
