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Sol-Ark no longer supporting gen shave

If your observation is correct, they could resolve this by using external CTs on the Gen input.
Because a generator AC input port must not allow back fed power there is no advantage to having CT sensor outside of inverter.

For practicality, it is bit better to put gen port CT sensor internal to ensure it works properly to prevent back feed then rely on installer/user getting the external CT sensor hookup correct. It is too easy to put CT sensor over sensed wire backwards. Long, poorly dressed CT output sense wire pairs affects the measurement accuracy of phase and current. Correct phase relationship to AC voltage is critical to determine power flow direction.

Factory can better calibrate an installed given internal CT sensor then rely on separate external CT sensor with its random make tolerance accuracy.

Inverters with external CT sensor capability usually hold a reserve margin on sensed current of a few amps positive power from utility incoming power to ensure accuracy limitations of external CT sensor power flow direction and magnitude measurement does not result in some grid back feed power when zero grid export is set in inverter.
 
Because a generator AC input port must not allow back fed power there is no advantage to having CT sensor outside of inverter.

For practicality, it is bit better to put gen port CT sensor internal to ensure it works properly to prevent back feed then rely on installer/user getting the external CT sensor hookup correct. It is too easy to put CT sensor over sensed wire backwards. Long, poorly dressed CT output sense wire pairs affects the measurement accuracy of phase and current. Correct phase relationship to AC voltage is critical to determine power flow direction.

Factory can better calibrate an installed given internal CT sensor then rely on separate external CT sensor with its random make tolerance accuracy.

Inverters with external CT sensor capability usually hold a reserve margin on sensed current of a few amps positive power from utility incoming power to ensure accuracy limitations of external CT sensor power flow direction and magnitude measurement does not result in some grid back feed power when zero grid export is set in inverter.
Sol-Ark already supports and recommends generator connected to the grid using external CTs. Doing the same on the Gen input wouldn't be different. AFAIK Sunsynk doesn't have any internal CT on the Gen input and they support Gen peak shaving using external CTs. Gen peak shaving is a setting in Powerview.
 
IIRC way back before the Sol-Ark 15K was available, there was a time when you could use the external CTs for gen OR grid (on the 12K). But only one, of course, not both.

If this were still an option, then it would open up the possibility of at least choosing to use the CTs on either gen or grid. Whichever makes the most sense, or is most needed for the specific application. In a "whole house backup" scenario, using a 15K with the full 200A service passing through the inverter, there is no benefit to having the external CTs hooked up on grid wires. Then, using the CTs for gen would be perfect!
 
Because a generator AC input port must not allow back fed power there is no advantage to having CT sensor outside of inverter.
This is true except for the fact that the Sol-Arks don't limit the draw from the generator. Schneider, Outback, Magnum, etc. all have either input amps or breaker size setting. This allows the inverter to dynamically control power being drawn from the gen. E.g. as loads go up, the inverter dynamically controls the charge rate to keep the amps flowing into it at the setpoint that it has been configured to, and to avoid overloading the gen.

Since the Sol-Arks no longer have gen shave option due to apparently not being able to properly "read" power flowing into the gen terminals, the external CT sensor option would be of immense value!

Your statement is true in the sense of an internal CT inside the inverter being perfectly suitable for this! The issue here seems to be a lack of a suitable internal CT.
For practicality, it is bit better to put gen port CT sensor internal to ensure it works properly to prevent back feed then rely on installer/user getting the external CT sensor hookup correct. It is too easy to put CT sensor over sensed wire backwards. Long, poorly dressed CT output sense wire pairs affects the measurement accuracy of phase and current. Correct phase relationship to AC voltage is critical to determine power flow direction.
The external CT sensors currently coming with the Sol-Arks do need to be installed correctly. But this goes for any CT sensor application that is to read bi-directional current! The bigger, reputable, name-brand AIOs such as Sol-Ark, Eg4 (18kpv), LuxPower, etc. all come with external CT sensors that are optional. The instructions for setting them up always mention that they have to be installed correctly to work right! With external CT sensors, you get additional features, at the cost of having to install the optional CTs correctly. To me this is a very small cost for the added benefits available!
Factory can better calibrate an installed given internal CT sensor then rely on separate external CT sensor with its random make tolerance accuracy.

Inverters with external CT sensor capability usually hold a reserve margin on sensed current of a few amps positive power from utility incoming power to ensure accuracy limitations of external CT sensor power flow direction and magnitude measurement does not result in some grid back feed power when zero grid export is set in inverter.
The Sol-Ark inverters have a setting to set the minimum draw from grid between 0-500 watts. Even when set to 25 or 50 watts there tends to be some short spikes of power that flow back to grid. I am sure that even clouds passing in front of the sun can affect the power flow enough to make it hard for the inverter to respond quickly enough!
 
Found this in the PowerView document. The PV settings document explains things so much better than the Sol-Ark manuals.
Gen Peak Shaving.png
 

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  • PowerView-Pro-Settings-V1.0-OCT-8-2021.pdf
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Found this in the PowerView document. The PV settings document explains things so much better than the Sol-Ark manuals.
Thanks for that! Although it looks like it is a 2021 document, so I don't believe that gen shave is able to use the external CT sensors anymore. I could be wrong though, so I might give it a try to see for sure.
 
Thanks for that! Although it looks like it is a 2021 document, so I don't believe that gen shave is able to use the external CT sensors anymore. I could be wrong though, so I might give it a try to see for sure.
Even if it is accessible through PowerView, almost for certain access will be gone when we migrate to MySolArk monitoring in May.
 
Just a heads up to anyone who may have questions and/or issues with the gen input and gen shave function!

According to Sol-Ark tech support, the gen shave function is no longer supported. I am quite confused as to why they would drop that! (Especially since it is still in the menu!) It is a very important part of using the gen terminals for gen charging!

The idea is that you set gen shave to whatever wattage that your generator can comfortably handle, then the inverter adjusts the charge rate in realtime as your passthrough loads go up or down, to maximize gen usage during gen run times, while avoiding overloading and/or low voltage or frequency because of the generator being close to overload.

I'm sure someone will say "adjust the 'gen start A' setting". But that does not compensate for fluctuating loads, and frankly, doesn't work well! I have seen this time and time again with many other brands of inverter! For instance, I have seen many Magnum inverters that had "shore" or "input amps" (depending on advanced remote or not) set to the full 30A with that max charge rate set to lower than 100% to compensate for a small generator. But the instant you have bigger loads kick in, the generator will either overload, or the voltage will drop and the inverter will disconnect. Then it will reconnect.... disconnect.... reconnect..... you get the point.

A breaker size setting or input amps (or watts) setting is always far superior. And really without that it is a disaster!

Note* in an off-grid scenario, you can still use the grid terminals and set grid peak shave to limit that generator draw! The issue is when you either have grid and want a backup gen charge option, or when off grid with a hardwired gen on grid input, and you want a portable charge option on gen terminals.

Note #2* Don't bother mentioning that you can use a standalone charger. I am aware of this. In fact the Eg4 Chargeverter is my go-to option for that. However, the fact that the Sol-Ark inverters physically have the capability to use a generator on the gen input terminals, but the software is simply not programmed to handle it correctly, is what makes no sense to me.

Also, the point of this thread is to make others aware, and perhaps shed some light on any issues that others may have with the gen input and the gen shave menu item.

Here is a screenshot of my conversation with Sol-Ark tech support where I was made aware of this:View attachment 199003
You stated that in off grid you can use grid peak shaving to limit gen draw. So when the gen is connected to grid input you turn off “gen peak shaving” and select “grid peak shaving?” I am having an issue where the inverter is overloading the generator even though I have Gen peak shaving set at 12,000 watts for a 14,000 watt generator. I spoke with tech support and they went through my system but due not change the Gen peak shaving to grid peak shaving.
 
You stated that in off grid you can use grid peak shaving to limit gen draw. So when the gen is connected to grid input you turn off “gen peak shaving” and select “grid peak shaving?” I am having an issue where the inverter is overloading the generator even though I have Gen peak shaving set at 12,000 watts for a 14,000 watt generator. I spoke with tech support and they went through my system but due not change the Gen peak shaving to grid peak shaving.
Which generator specifically? Perhaps 14kw surge with a lesser continous rating?
 
On the Limiter screen, Other tab, "gen connected to grid" checked?

Sudden draw on generator? do you have Eco mode off (or whatever similar setting)?
Yes, Gen connected to grid is checked. My AC units are soft start units that ramp up slowly. The generator is being kicked off when the inverter tries to pull over 14,000 watts when trying to supply power to an AC unit. The inverter never drops charging wattage, it tries to maintain the max charging amperage set in the battery settings no matter what the load is. Should it I have a 6,000 load, and max charging amperage set at 165, the generator is overloaded and the inverter kicked it off.
 
You stated that in off grid you can use grid peak shaving to limit gen draw. So when the gen is connected to grid input you turn off “gen peak shaving” and select “grid peak shaving?” I am having an issue where the inverter is overloading the generator even though I have Gen peak shaving set at 12,000 watts for a 14,000 watt generator. I spoke with tech support and they went through my system but due not change the Gen peak shaving to grid peak shaving.
Gen shave doesn't work. Period.

I think it has to do with their hardware only monitoring a single leg and assuming the other leg's draw is identical.

To use Grid Peak Shave for a gen, you need to feed the gen into grid terminals, then check the "gen connected to grid" box. Then the inverter knows that there is a gen on the grid input.

Also, Generac's rarely work well to charge inverters. They simply don't have very good voltage control. They put out quite dirty power generally.

Another note. Generally on a 12kW standby gen (we use Kohler 14, rated for 12kW) you won't want to have your normal draw higher than 6-8kW. So if your gen is actually rated 14kW, I would recommend not going higher than ~8-10kW. This allows some room for surges etc. and will also give you more usable hours out of the gen vs. having it maxed out whenever it is running.
 
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I would try Gen Peak Shaving. See post 56 above. Gen Peak shaving is still an option in MySolArk. This feature utilizes the external CTs.
 
I would try Gen Peak Shaving. See post 56 above. Gen Peak shaving is still an option in MySolArk. This feature utilizes the external CTs.
I think there was a discussion earlier that that setting is deprecated but still visible?
 
The Sol-Ark inverters have a setting to set the minimum draw from grid between 0-500 watts. Even when set to 25 or 50 watts there tends to be some short spikes of power that flow back to grid. I am sure that even clouds passing in front of the sun can affect the power flow enough to make it hard for the inverter to respond quickly enough!
All hybrid inverters running in parallel with AC input source, whether high freq or low freg design, have an AC input tracking response time delay.

It is normal for grid voltage to fluctuate abruptly a few volts as neighborhood loads are turned on and off. These fluctuations will cause some current pushing and pulling on a parallel connected hybrid inverter while the inverter adjusts itself to match the AC input variations.

The primary difference is low frequency inverters are inherently bidirectional on power flow. You can see the effects of grid voltage fluctuations on battery current push and pull on low freq inverters. High frequency hybrid inverters are not inherently bidirectional and have to absorb grid short period voltage variations in their HV DC filter capacitors. This makes HF hybrid inverters more 'delicate' and vulnerable to damage from AC input voltage variations.

Waveform distortion from an old generator causes sinewave waveform mismatch between generator and inverter. The worse the generator's distortion, the higher the peak current spikes on the inverter due to instantaneous sinewave waveform mismatching. At some level the inverter will disconnect from generator due to excessively high surge currents.

Most inverters can tolerate quite a bit of AC input distortion. Most often, generator governor control engine rpm stability is the reason for inverter releasing from generator. Too much rpm variation on a synchronous generator means too much frequency/phase variation for inverter to track the AC input sinewave phase locking. Frequency/phase tracking control loop in hybrid inverters are purposely very slow responding.
 
I would try Gen Peak Shaving. See post 56 above. Gen Peak shaving is still an option in MySolArk. This feature utilizes the external CTs.
Unfortunately, unless someone is running very old firmware, the gen shave function no longer is capable of using the external CTs! It uses only the internal CTs, and as far as I can see on the circuit board, the internal "CTs" consist of a single CT, presumably monitoring only the amps draw of one phase. Therefore phase imbalance between L1 and L2 causes massive swings in the functionality of "gen shave" specifically.

Grid Peak Shave on the other hand, uses the external CTs. And it works quite well.
 
Yes, Gen connected to grid is checked. My AC units are soft start units that ramp up slowly. The generator is being kicked off when the inverter tries to pull over 14,000 watts when trying to supply power to an AC unit. The inverter never drops charging wattage, it tries to maintain the max charging amperage set in the battery settings no matter what the load is. Should it I have a 6,000 load, and max charging amperage set at 165, the generator is overloaded and the inverter kicked it off.
Assuming you can live in the 12-14kW limit of the inverter, the next best option is to use 2 Chargeverters to directly charge the battery. Constant 8kW load on the generator.
 

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