I used to love sol ark and I was looking forward to making more videos about them, but now I feel like an idiot for supporting a company and making a video about their product without knowing what their staff is really like. Maybe it was just a bad employee, but most people in this industry are so friendly and a great time to talk to. He definitely is a higher up guy going by how we was talking to me.
Edit: I have his business card and looked him up, it's the CEO/CTO of sol ark! His name is Tom Brennan. Not a fan of this guy.