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  1. EG4_Eric

    Help Connecting WiFi Dongle for 18kpv

    I would recommend trying 12345678 or 123123, if that doesn't work you can also hold the reset button for 10 seconds.
  2. EG4_Eric

    EG4 3KW issue

    Based on the picture of the battery, it appears it won't support closed-loop communication. This battery and the 3000EHV inverter are not compatible with closed-loop communication. You'll need to set the inverter to "User-defined" (as you currently have it) and charge and discharge based on...
  3. EG4_Eric

    BMS com between EG4 18Kpv and (2x) Evo Kong Elite 15kwh

    Unfortunately, it appears that closed-loop communication isn't possible with the Battery Evo Kong Elite batteries. You can set the 18kpv to lead acid mode, which will allow it to charge based on voltage rather than SOC %.
  4. EG4_Eric

    Best settings for specific scenario with 6000xp

    If the EOD has been reached but the grid is down and unavailable it will keep discharging battery until it reaches the discharge cut-off. Feel free to dm me. I can help you configure the settings to your preference.
  5. EG4_Eric

    EG4 3KW issue

    If you want to have closed-loop communication, I recommend checking the connection between inverter and battery to make sure the cable is connected securely and also make sure the DIP switches are set properly on the battery. I'm posting a picture of the manual in case you want to take a look at...
  6. EG4_Eric

    EG4-6000XP Time of Use (ToU) configuration?

    Definitely let me know if you still need help and I'll be happy to help. I apologize for the confusion, but yes you are able to set the start and end time for when inverter passes through from grid to loads.
  7. EG4_Eric

    EG4 6500 EX Unexpected Shutdown

    Just to confirm, is it showing the normal wattage or is it showing the wattage being below average? Also, for the any settings you change it would have to be set on both inverters.
  8. EG4_Eric

    EG4 6000xp

    On the inverter is it showing that you are getting power from the panels? Are your batteries charging? Also, you are correct about the green (slow) blinking light. It does mean that you need a firmware update. Regardless, the inverter should be working. As SignatureSolarJess mentioned, you are...
  9. EG4_Eric

    18kvp & 6000xp Date and Time settings

    Make sure you change the time in 3 different places. 1- Under the maintenance tab 2- Under the Configuration tab > Users 3- Under the Configuration tab > Stations Additionally, if you are in an area that observes daylight saving time, be sure to enable it. If you have trouble with this, feel...
  10. EG4_Eric

    EG4 6000 Use 2 MPPTs or 1 is fine?

    As mentioned by DIYrich, you should be fine running only one MPPT.
  11. EG4_Eric

    Problem with chargeverter

    You can only close loop communicate with one or the other you can’t do both inverter and chargeverter. Try using the voltage settings on the chargeverter instead..
  12. EG4_Eric

    EG4 6000XP question.

    Feel free to dm me your serial number and I can make sure your settings are correct.
  13. EG4_Eric

    EG4 3KW issue

    Are you getting any error codes on the inverter? Also, what are the specs on the panels?
  14. EG4_Eric

    EG4 6500 EX Unexpected Shutdown

    What are the specifications of the PV panels you're using, and how are they configured?
  15. EG4_Eric

    EG4 PowerPro cycle count question

    @Rumast21 @Thunderproof Where are you getting this information from? Have you tried using the BMS Tool to read the cycles? https://eg4electronics.com/categories/batteries/wpower-16-280-aw-powerpro-wallmount-all-weather/
  16. EG4_Eric

    EG4 6000xp stinks?

    Where do you have the inverter located?
  17. EG4_Eric

    Having trouble with Will's Eg4 48V Hand truck system

    Are you using closed loop or open loop communication with the battery?
  18. EG4_Eric

    EG4 6000XP without battery

    Feel free to direct message me your serial number. I can review your settings to ensure everything is configured properly.
  19. EG4_Eric

    RS485 firmware update on EG4 LL V2 batteries to communicate with EG4 PowerPro batteries

    If you have an LL V2, no firmware update is necessary for communication. However, if you have an LL-S, you will need to update the firmware.
  20. EG4_Eric

    EG4 PowerPro cycle count question

    It could just be reporting the wrong information, but I will get with our battery technician about this. Which inverter do you have it connected to?
  21. EG4_Eric

    Eg4 6500ex problems. No power?

    Based on the ohm reading and the battery error, it appears that the battery terminals might have been shorted. Typically, the reading for battery terminals should be between 1-3 kOhms. Please feel free to send me a private message so I can look into how I can assist you further, or you can also...
  22. EG4_Eric

    RS485 firmware update on EG4 LL V2 batteries to communicate with EG4 PowerPro batteries

    @bwpsg42 I did get a confirmation that it could only be used on windows as of now.
  23. EG4_Eric

    Eg4 6500ex problems. No power?

    It is hard to tell in the picture, but does the reading show 35.79 or 3579?
  24. EG4_Eric

    EG4 18kpv - AC Surge

    Feel free to send me a direct message with your serial number, and I'll look into it for you.
  25. EG4_Eric

    EG4 6000XP Truck Camping and backup Home Solar Generator

    As long as you can achieve at least 120V for the MPPT to operate, you're all set. However, keep in mind that shading can affect performance, so it's best to aim for a voltage higher than 120V to ensure reliable operation.
  26. EG4_Eric

    SOC being ignored by EG4 6000X-s

    If you dm me your serial number, I'd be happy to take a look into this for you.
  27. EG4_Eric

    Need 7.5kWh - EP Cube Hybrid, EG4 18kPV Hybrid, Two EG4 6K off-grid, or ??

    Both the 6000XP bundle and the 18KPV bundle are excellent choices, and you can't go wrong with either. The best option for you depends on your specific needs and preferences. Here is a YouTube video of a sound level test for the 6000XP.
  28. EG4_Eric

    RS485 firmware update on EG4 LL V2 batteries to communicate with EG4 PowerPro batteries

    I believe as of now the update can only be done through windows but let me double check with our team.
  29. EG4_Eric

    Eg4 6500ex problems. No power?

    Is the measurement indicating Ω (ohms) or kΩ (kiloohms)?
  30. EG4_Eric

    Eg4 6500ex problems. No power?

    You can use a multimeter and place it on ohm (Ω).
  31. EG4_Eric

    Eg4 6500ex problems. No power?

    Are you able to post a picture of the ohms reading on the inverter?
  32. EG4_Eric

    EG4 6000 Solar Inverter monitoring software

    We do not have a CD, but there is a link I can provide for you where you can download the Sofware from. Give me a few moments to look for this.
  33. EG4_Eric

    RS485 firmware update on EG4 LL V2 batteries to communicate with EG4 PowerPro batteries

    Make sure you unzip the file by right clicking and selecting "Extract all"
  34. EG4_Eric

    Eg4 Lifepower Battery firmware updater

    EG4 has an automatic updater dongle that has the latest firmware (3.37) for the Lifepower4 batteries. This allows you to update the firmware on your lifepower4 batteries without having to use a laptop. https://signaturesolar.com/eg4-lifepower4-automatic-updater-dongle/
  35. EG4_Eric

    EG4 LL battery communication lights not blinking

    Yes, that is the correct cable.

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