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    EG4 Official Neutral Ground Bond Thread.

    I saw this last night. Thanks for doing it. However, for someone like me, who has NO AC input on my off grid Eg 6000, which apparently DOES have the N-G bonding screw, it took HOURS of research to determine that since I had the N-G bond inside the unit, I did NOT need or want the N-G bond in...
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    Signature Solar Lighting Demo Video tech details

    That is exactly the issue/scenario that I was talking about.
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    Signature Solar Lighting Demo Video tech details

    James. Sorry for not wording my post more clearly. There are multiple posts running right now about flicker, and firmware updates, and it seemed like more than one had mentioned anticipated videos. I apparently misunderstood which issue this video was addressing. I have done the FW update on...
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    Signature Solar Lighting Demo Video tech details

    James: Please do not take this as being critical. I appreciate SS making the video to demonstrate varying degrees of "flicker" when various types and brands of inverters are on battery. However, what I had HOPED this Video was going to show or discuss was whether the flicker is worse when...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Since I never was able to get my Eg4 6000 in "EG4" mode to let me see all of my batteries, I was never sure what communication was actually occurring with my batteries, so I switched to "user" mode, and rely upon SA to get me details. The Inverter and BMS still "communicate", but apparently on...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    I gave up on inverter communication. I went with Solar Assistant, and set my EG4 6000 to "user". With the splitter, I am now seeing both batteries in Solar Assistant. I wish I had 6 batteries. Jealous.
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    EG4 6000 firmware update

    I had been having some minor ”fluctuations” in the light bulb in the refrigerator running on my EG4-6000 when my batteries were near fully charged, with strong PV input. So, after MUCH hesitation, I finally did BOTH of the newest FW updates posted on 2/17. Fortunately, both installed without...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Welcome aboard. Interesting that they have gone to 6 DIP switches on the LL V2’s. My two batteries have only 4 DIP switches. The only way that I could see more than 1 battery in the BMS SW was to have them separately cabled into separate USB ports using the SS “yellow” cables. I never had any...
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    After seeing this morning Scott's latest post of last night, I went back to the EG4 Software website, and sure enough, the FW download for the EG4 6000 does now contain TWO exe files, and a revised "readme" file, which is different from what was posted on 2/10 and 2/14. I have downloaded the...
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    Firmware on the new EG4 LL V2 batteries

    The DIP switches on my LL V2s do appear to be oriented correctly, and as described in the manual I was given, but to get SA to see both batteries I had to start with position 2, and use separate direct rs485 connections to a splitter. and then to my RP. Daisy chained communications did not work.
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    Ben - it was this thread: https://diysolarforum.com/threads/ss-eg4-6000ex-fw-update-main-cpu-secondary-cpu.55118/ I just tagged you over there. Tom
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    SS EG4 6000EX FW Update (Main CPU / Secondary CPU)

    According to Ben from SS, the Firmware from 2/10 is exactly the same as 2/13. Apparently they just deleted 1 file from the folder which was not needed, to clean it up. I had not yet installed either version. Based upon the report from Scott today in the 6500/6000 firmware thread, it did NOT...
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    Thanks Ben. We are having a discussion about this with regard to the Eg6000's over in another thread.
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    Scott - is this AFTER you installed the supposedly latest 6000 firmware update of yesterday (which is the same number and size as the one from 2/10/23)????
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    SS EG4 6000EX FW Update (Main CPU / Secondary CPU)

    Sadly, there is NOTHING to tell us what is different in the version supposedly uploaded yesterday from what was made available on 2/10/23. This morning I downloaded (AGAIN) whatever is available for the 6000's. SAME version number, same exact file size, and NO change log. I guess we will be...
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    Thanks guys. I am going to fire everything up today, but if everything is working correctly, at least for me, I am NOT going to change firmware yet. Tom
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    There is a very small sticker on the side of the 6000 next to my SN sticker, which had 2022 at the end, and then only 1-12 for months. On mine, the 5 is blacked out.
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    RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

    I have an EG4 6000EX. I use it purely OFF grid, with NO AC in. I have NOT done any previous firmware updates, and am on what I presume is the factory original. It shows a build date of 5/22. I got it in Sept/Oct 22. Since this thread is supposed to relate to both 6000 and 6500 models, here...
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    Need help with multiple battery RS485 connections to Solar Assistant

    THIS is the thread that I had started when I was having the same problem with my LL V2's not being seen by SA. As reflected at the end, I DID finally get it resolved (with great help) by running separate cables to a splitter, instead of daisy chaining them...
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    Signature Solar Tech Support...Ghosting?

    Much of North, Central and East Texas were impacted last week by the multi-day ice storm. In one of his posts last week James said they were running at partial staff. I would reach out directly to James or Ben again and see if you can make connection. In the meantime, you might start...
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    EG4-6500 system starting 4 ton A/C

    "hard start" kit is less than $50, and accomplishes the same purpose.
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Update: First of all - thank you to all those who posted in this thread trying to help me. Last week I bought the “splitter” referred to above. Today I finally had time to work with my system. With my EG4 LL V2 batteries set as position 2 and position 3, and my 6000EX inverter set to “User”...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Thanhrodke. Again, much appreciated. I just went through your checklist, line by line. All the settings and all the cables were correct. I get “connected” for both the inverter, and battery, but I can still only see ONE battery. See attached screen shot of battery detail page from SA...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Thanhrodke: thank you for your detailed and helpful replies. I have been sidelined for a while now with heart issues secondary to covid. I am hoping to re-focus on this SA/LL V2 issue in the next couple of weeks. My batteries are V2, with the new style screen and breaker, but only 4 DIP...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Bones 1 - great thought, but sadly I did try “user”. No difference. Hopefully in the next couple of weeks I will have time to mess with it some more.
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Never did get SA to be able to see both batteries separately. SA did try to help for a day or two, but I have not heard anything in several weeks and frankly I have not had time to mess with it. The system is working, I am just not getting the full Use of SA. The inconsistency of settings...
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    EG4 6000 ex with lifepower batteries error 61 showing batteries fully charged

    Seems like you need to charge each of the batteries separately and directly with a 48v charger to see whether they will take a charge. The BMS will be in control. I will try to find the charging voltages that SS had told me to use on my LL V2’s
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    EG4 6000 ex with lifepower batteries error 61 showing batteries fully charged

    Verify condition of each battery using a Voltmeter. Alternatively, access each battery from a laptop using the BMS Software. I only get the error 61 when the batteries are close to fully charged. There is also a firmware update available for the EG4 6000, which is what I have. I downloaded...
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    Have You Registered Your EG4 Battery Warranty?

    No. I will follow up, but it will probably be Friday.
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    So I couldn’t wait. I just tried multiple settings again. B1/B2 as 3/4, 4/5, and 5/6, having to change dips and re-boot the battery each time. SA NEVER “connected” to the batteries unless B1 was in #2 position, which meant that B2 must be sequential in #3. Very frustrating, but I appreciate...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    Understood. We tried so many different settings the other day my mind is a blur, but I will try putting B1 as #3 and B2 as #4. Thanks
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    I appreciate the reference, but the older Lifepower batteries use a different comm protocol, and different dip settings. It is still possible that the newest LL V2’s require settings for which SA has not made corrections.
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    I believe that he is still working on resolving this, but no word from SA since late yesterday. I had thought perhaps I had a BMS issue, but the SS BMS software was able to see both batteries simultaneously (using 2 yellow cables on 2 usb ports, showed up as comm 5 and comm 7), and display all...
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    No success. I tried all kinds of switch settings. SA and EG4 just have fundamentally conflicting needs/settings. For now, I have left my Batteries set as B2 and B3 so that SA is at least telling me something, even if not on both.
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    Help please - Can’t get Solar Assistant to give details on EG4 LL v2 batteries

    SA is still only seeing one battery. I am exchanging emails with SA. This has got to be a configuration issue of some sort. Thanks, Tom
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