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For some strange reason, the output power shuts down for a few seconds around the same time every morning. The EG4 6500's are setup as split phase and output priority is SUB. I am thinking it happens as the units switch to solar. They shut down for 4 or 5 seconds right before 8am then is fine...

I want to start off saying that Signature Solar support has improved a lot since I started dealing with them last year. If you call or email, the responses are usually "try this" and then email back. However, their response typically takes days per email. First I had a battery problem that...

I have 2 6500's setup in split phase. Been running for several months no problem. Then in July, the system went down with a PV over voltage error on one unit and the other unit had a blank display. I completely disconnected the PV inputs. After several calls and emails to SS support, they...

Hello all! I have been running 12 CS panels as 3 strings into 2 EG4 6500's. But I want to increase the solar input. However, I am finding it difficult to locate any new CS3W-455's. SS has CS3W-400's that look the same and have the same dimensions so I was planning to buy 12 of those. Of...

I'm trying to update the firmware on my Lifepower4's according to the instructions from EG4 electronics. The BMS software reads the battery info but fails to get the firmware version or upload new firmware. Oh well, I suppose we get what we pay for.

I have 4 EG4 Lifepower batteries and I ordered 2 more over a week ago. After several postponed delivery dates from ABF, I am just having ABF return everything to Signature Solar. So I still need more batteries. Should I just sell the remaining EG4 batteries and replace everything or is...

I currently have 4 EG4 Lifepower batteries. Solar assistant states the batteries showing differences in SOC but the voltages are similar. The main issue is battery 1. Any ideas on how to resolve this?

Most of us buy from Signature Solar because they are USA based and they tout "Real Texas Based Support". However, anyone that has sent messages to Signature Solar tech support knows that they don't respond. If you call Signature Solar support, you will be on hold for a long time. You can...

I understand there are staffing issues for a growing company in Sulphur Springs. I do not want to get everyone bashing them. But I have sent several emails and filled out support tickets online. I have yet to get 1 response. However, when I call them, and stay on hold for about 30 minutes or...

Here is what I am seeing on the inverters this morning. I have 2 6500's in split phase. Does the bus voltage seem too high? Also, the battery output is uneven, is that normal?

I wired up the EG4 6500's that are replacing the LV6548's that I kept having issues with. I made a video for y'all to look at and see if you think that I should do something else before firing them up. I'm a little start-up shy since I had so many issues with the LV6548's. I changed the way...

I installed two LV6548's in Split phase hooked up to a subpanel for all of the necessities. I have had to replace the main boards several times. There must be something else wrong. I think I should have stuck with EG4 6500's, it may flicker but at least it appears to be more stable. At lease...

I finally had the solar panels installed on the roof. 2 strings in series.. However, both strings only show 90 voc. They are Canadian Solar CSW-455-MB's I purchased from Signature Solar about 6 months ago. I was expecting about 240 voc and 11 amps. Any ideas?

SO I have ordered and received everything in the attached picture. But I still need roof racking for the panels and wiring. The panels will be installed on a Composition Shingle roof. Any recommendations for Racking? The wiring from the PV Panels to the Inverter location is about 100ft...