ok so after waiting all this time, they want a count of now many cells for each of you fall in each catagory:
For this abnormality, we first suggest you the following operations:
1. Please tell you each customer to check all the batteries, and count the 0 voltage, leakage, and serious deformation to us,
2. Slight pits and insulation The skin is damaged and there is no leakage. Products with normal voltage are recommended to your customers as much as possible. I have confidence in the safety and reliability of the products we provide. At the same time, we will seek compensation from the freight forwarder to minimize the loss of you and your customers.
3. According to the products you provide with 0 voltage, leakage, and serious deformation in Article 1, we will be able to give you the best packaging, the best quality, and the most reasonable speed.
I assume that 3 means that for those cells they plan on providing replacements. Again, if this ends up being the case I will be having an Alibaba representative check what is being sent before the boxes are sealed up and they will check the packaging too.