Thanks. Yes, I'm adding batteries to the Sol-Ark that received PTO last month. I've sent them two emails that they haven't responded to. One was while waiting for PTO where I was asking to follow the progress of my project. In the last email I explained that I needed to access POWERCLERK for adding batteries to the system. The interconnect agreement has an appendix for including batteries in a new system or adding to an existing system. I may apply for Connected Solutions and get a $3,000 rebate, so I want to do this by the book.
So, you created a new Eversource online account with a different email address? Did you have to link this account to the billing system? I would think that would cause a problem if you already have an online account.