I've purchased 26 panels, 4 inventers, and 6 batteries, etc. and I can never get any help from them. The one time I got help was a year ago on the phone. Be prepared to wait. Their email support is useless. They will key in on one thing and bail on the whole email. Buying from them is easy and fast. Prices are good but the service is not what they promote here on the forum.
Venting has now ended.
Venting has now ended.