I recently installed WFCO's "auto-detect" replacement converter and board for our trailer's OEM WFCO 8955 converter. Their claim of auto-detection of "the battery's chemistry" is clearly not accurate as it never got anywhere near the charge rate for LiFePO4 batteries. So, looking up the issue, I find a WFCO Tech Support "official" video that advises you have to "trick" the converter into recognizing LiFePO4 batteries! You have to take their "auto-detecting" converter out of its enclosure, starting with shore power turned off. You then have to turn it on and off twice, hoping that the battery is discharged enough and that the correct set of ED lights light up. So, I called and asked for a replacement or refund. No dice, their tech rep said it works, my batteries just have to be abused to get their "auto-detect" feature to work!
Yes, they refuse to refund my money or replace the converter with one that actually works, saying that their auto-detection works, but only if you have a FULLY (10V or 2% SOC) discharged battery. Yes, that is 2%, not 20% SOC! While the money spent won't break me, I am still contacting an attorney to explore legal options, including a class-action law suit. Their advertising sure doesn't warn the buyer of all these "tricks" you have to try before their product works.
If anyone else has "upgraded" to a WFCO Auto-Detect converter, I'd love to hear about your experience.
Yes, they refuse to refund my money or replace the converter with one that actually works, saying that their auto-detection works, but only if you have a FULLY (10V or 2% SOC) discharged battery. Yes, that is 2%, not 20% SOC! While the money spent won't break me, I am still contacting an attorney to explore legal options, including a class-action law suit. Their advertising sure doesn't warn the buyer of all these "tricks" you have to try before their product works.
If anyone else has "upgraded" to a WFCO Auto-Detect converter, I'd love to hear about your experience.