B4nanasz
New Member
- Joined
- Jul 20, 2021
- Messages
- 9
Hello,
we are new to solar and SMA doesnt want to help bc we arent techs and the techs are too expensive and have came out twice and have not helped us with the problem.
we bought a DC solar trailer
It has the sunny island the master and slave
The midnight classic inverter
They look like the forklift batteries
And solar panels
the problem: it goes in to Low Battery Preservation mode every night at the same time and it goes in to a cycle of shutting down the loads every 10 minutes.
the batteries say they are full and it still goes into this LBM sometimes level 1 (most of the time) and sometimes level 2.
we do not have a generator connected to it. Is this why? Do I need one for completely off grid. Also I need it to run 100% of the time as that is our only source of energy, can I shut the LBM off or have the batteries release the energy without cutting the load or what do I do ?
Help?
Thanks in advance
we are new to solar and SMA doesnt want to help bc we arent techs and the techs are too expensive and have came out twice and have not helped us with the problem.
we bought a DC solar trailer
It has the sunny island the master and slave
The midnight classic inverter
They look like the forklift batteries
And solar panels
the problem: it goes in to Low Battery Preservation mode every night at the same time and it goes in to a cycle of shutting down the loads every 10 minutes.
the batteries say they are full and it still goes into this LBM sometimes level 1 (most of the time) and sometimes level 2.
we do not have a generator connected to it. Is this why? Do I need one for completely off grid. Also I need it to run 100% of the time as that is our only source of energy, can I shut the LBM off or have the batteries release the energy without cutting the load or what do I do ?
Help?
Thanks in advance