I ordered 8 Eve cells from Basen and wanted to provide feedback so other members are aware of the events.
First I ordered Eve and was told after shipping they were sending Lishen, they made this election without asking me.
Second, they did refund a small portion for the cells price difference, however sent it as a PayPal order payment that I had to pay 3 or 4 dollars out of the refund to collect. Additionally, I was not able to get the funds without a tracking number and they told me to use theirs so I had to wait almost 2 months to recieve the money minus the fee.
The cells came nicely packaged and the box had no major damage.
Unbocking the cells one of the 8 cells has the same dent other member have reported.
Basen is unwilling to send a replacement.
I will not buy anything from Basen