In your experience has it been reasonable to dial in and/or troubleshootMy experience has been that the Conext gear is basically infinitely configurable. If it’s not working like you think it should it, you probably just haven’t figured it out yet.
Personally I just followed the detailed installation diagrams and manuals and all went super well.In your experience has it been reasonable to dial in and/or troubleshoot
I find this odd as they've been responsive to my inquiries, don't think they even asked if I was an installer or DIYer.They really don't want to work with DIYers or owners of the equipment.
I've never understood why Victron hasn't always gone through for UL listing on more components. That is the sole reason why I couldn't go with Victron.I've since installed a couple of Victron systems, and I'm pretty sure I've done my last Schneider system. Victron is far better to work with, and DIY-friendly.
I haven't posted about it recently, but my cabin system is Schneider-based: CSW4024 Inverter/Charger, MPPT-60/150, SCP Controller. It is rock solid and could very well last for decades after we installed it in 2017. However, I have had some minor issues that I could never resolve. Schneider was - and I suspect still is - not very DIY friendly. They really don't want to work with DIYers or owners of the equipment. They prefer to deal with professional installers, and made it very hard to get any help with my issues. They also declare components end-of-life pretty quickly (my SCP is now EOL), which is an annoyance.
I've since installed a couple of Victron systems, and I'm pretty sure I've done my last Schneider system. Victron is far better to work with, and DIY-friendly.
I don't think that counts as Schneider-bashing, but....
I've wondered about the same. The equipment are solid so it's odd that they don't get UL while many Chinese products are getting UL approved.I've never understood why Victron hasn't always gone through for UL listing on more components.
I've wondered about the same. The equipment are solid so it's odd that they don't get UL while many Chinese products are getting UL approved.
Sure RV/marine was their roots but their marketing certainly promote presence in other markets too.They're an EU company focused on EU markets and RV/Marine.
I saw them with a huge booth at SPI and they said they have the resources and plan for US business expansion. In addition to the Multis/Quatros, they were showing some pure grid-tied inverters that were supposed to be released in the US. So, it seems they have at least the desire to go beyond RV/marine markets in the US.They basically have as much business as they can handle.
Sure RV/marine was their roots but their marketing certainly promote presence in other markets too.
I saw them with a huge booth at SPI and they said they have the resources and plan for US business expansion.
In addition to the Multis/Quatros, they were showing some pure grid-tied inverters that were supposed to be released in the US.
So, it seems they have at least the desire to go beyond RV/marine markets in the US.
If you compare an XW Pro against Victron or other high quality hybrid inverters, the cost isn't so wildly different. Maybe it seems expensive against some random EG4 inverter, but come on, lets not pretend they are even in the same league (in terms of quality) as Schneider, Victron, Outback, etc. You get what you pay for.<Schneider is expensive>
I didn't think a response taking a few days was particularly slow, maybe my criteria for saying they are responsive is different than other people :DWhen I called and emailed in 2020 or 2022 it would take at least few days to get any email response.