Hello all, we have an EG4 6000EX inverter as part of an off grid solar EV charging station. Been running great for about a year now. About 3 weeks ago the inverter just stopped putting out power. Voltmeter on terminals registers 2.99V. Batteries are fully charged. Wondering if anyone here has any suggestions. We called Tech support and they had us update the firmware. Unfortunately, it didn't resolve the problem. At their request we sent them picture of our entire setup, then they asked for photos of the AC output lines disconnected from the inverter and testing with a voltmeter at the output terminals with no wires connected, line 1 to neutral & line 2 to neutral, which we sent --- 2.99V. That was 2 weeks ago. Since then they have not responded to any of our emails. Meanwhile we are having to charge on the grid and that is costing us PG&E's insane rates something like .50/kw. I don't know if SS still has a presence here and might be able to help, or if there is some other troubleshooting we can try... When it stopped output, nothing had changed, we didn't change any settings, charge any different vehicles... etc... it was working, then it wasn't. Appreciate any advice or if there is SS rep here who can help us get some support. -cj- 
