>>The EG4 group are on a mission to give much better service and support
I think they are, that's why they are diversifying and selling their products through other retailers besides signature solar.
I believe that recently changed. @Markus_EG4
Current Connected is selling the Lux Power EG4s...
Yep… we’re a cult of our own…Careful the blue worshipers have pitchforks and like bonfires
EG4 is not Signature Solar Sir
Contact EG4 for support if needed. You do not need to contact Signature Solar
I remember a quote by a Chinese businessman (don't remember the name), who said something to the effect of, "the west thinks they are outsourcing manufacturing. In actuality, we are the ones outsourcing, we outsource our marketing and support."
Never said they were the same thing. They are clearly two different legal entities.
uspto.report
| Party: |  EG4 Electronics Limited Liability Company |
| Address | 1130 Como Street South Sulphur Springs, TEXAS UNITED STATES 75482 |
| Legal Entity Type | Limited Liability Company |
| Legal Entity State | TEXAS |
You can't expect the Chinese to understand how to deal with the average American. Look around for a bit, I can't make any sense out of us.
Point was (if there is one), we (the west) think we are outsourcing to China (or East Asia), when it’s actually the other way around.
Yeah, I got that. What I said works with that. They can't make sense of us, because we're nuts. So they outsource the marketing and customer support to us for their manufacturing.
congratulation sir… welcome to the happy side of life ….you now will notice days are brighter, birds are more colorfull , smartly dressed men will salute you in public and pretty girls will ask you for selfies with them..you will soon find discount coupons from resorts offering huge discounts …many new Victron owners report that they never get traffic tickets anymore…
This is mainly done to covers ones ass is case of lawsuits, bankruptcy claims, etc. Correct?
I think they might be twins in a mirror or something.
Indeed, this is great for consumers that do their due diligence before purchasing from a company... It's interesting what can be found searching for 'company name v / vs ' on the interwebs. It's helped me out quite a few times in the past.
It is often done for multiple reasons, the primary one being that it opens up more opportunities. EG4 can sell to other distributors and not compete with Signature Solar. Signature Solar can buy and sell products beyond EG4's offerings. It is good planning to realize this when setting up the business[es].
Doesn't that call go to the sig solar support team? Or is there some new eg4 support infrastructure that's been put into place?
Good Question. P.S. I'm rooting for Signature Solar and EG4 even though for now I've gone a different direction. As Robert Frost said:
No it does not. There is and always has been a EG4 support team and that is actually growing.
You need to do what you need to do!
invertersrus.com
I've bought a couple of Victron items thru them via Amazon and no problems at all.I see that InvertersRUs sells Luxpower!
Hybrid Inverters
Hybrid inverters combine the benefits of regular solar inverters with the flexibility of battery inverters into one piece of equipment.
I did a search on InvertersRUs and I couldn't find anything bad said about the company on this forum.
The newest Luxpower 6K inverter looks interesting. I don't see the new Luxpower 6K on the InvertersRUs website yet.
They have been in business for 20 years apparently.
