EG4 18kpv password & setup issues.

[catorockwell]

I have recently upgraded to the 18kpv from the EG6500ex's. I have the eg4ll batteries, but last years model, not the new one. two problems so far in setup:
1. my system is unable to connect to the batteries. I read that I have to do a firmware update on each of them.
2. In the meantime, I was going to switch my battery type to lead/acid so I could get power going. However, when I go to change any settings it asks for a password. I cannot find this password anywhere & I never set one up. Does anyone know what the default passwords on these are?

 

[thetubernoober]

I have recently upgraded to the 18kpv from the EG6500ex's. I have the eg4ll batteries, but last years model, not the new one. two problems so far in setup:
1. my system is unable to connect to the batteries. I read that I have to do a firmware update on each of them.
2. In the meantime, I was going to switch my battery type to lead/acid so I could get power going. However, when I go to change any settings it asks for a password. I cannot find this password anywhere & I never set one up. Does anyone know what the default passwords on these are?

Try 00000. This is what it shows in the manual. Let me know if it helps.

 

[catorockwell]

It did help thank you. Now I just need to figure out the Alarm I'm getting that says Trip by no AC.

I know that setting the battery type to lead/acid allows the system to function until I can get the adapter cord to update the firmware on my v1 LL's. Are there any other settings I need to adjust? I'm offgrid.

 

[catorockwell]

Problem resolved. Got on the phone today with Signature. they logged in, got everything squared away for now.

For anyone else who ran into similar issues I'll share this:
The cord for updating firmware on the EG4LL v1 & v2 batteries, is not the same as the one used for updating firmware on the 6500ex's.

 

[kburndred]

Once you have updated the battery firmware, you'll need to choose the EG4-LUX protocol on the master battery.