YYYYEP, I recommend to cancel now. bought 2 on July 15, delivered Thursday, paper weight worth. opened support ticket they take days to respond (just responded today asking for photos) others are spending couple of month of troubleshooting, it's a hit or miss. Not sure how they handle shipping refunds, but for me it's over $200 each way, and they have a policy of 40% restocking fee if u change ur mindHmmmm... based on this thread I'm a little concerned about having just ordered 6x LifePower batteries from signature solar.
Should I cancel those and pay more for the SOK batteries??
My suggestion, order something from Amazon, if you are not satisfied, throw it to ur neighbor backyard, and u still get ur money back