3+days and no reply from 18650Battery Store. I have the cells in the cart ready to check out but if they cannot answer an email regarding the purchase, I absolutely have to question their resolve if there is trouble with the cells.
Chat isn't much faster than email.
When asking about warranty, the answer was, " Pretty standard. 30 day warranty, moneyback guarantee. " Then asked about bloating, stripped terminals, ah guarantee and their 'terms and conditions' stating " ... as is and without warranties of any kind ... ", and crickets. Even let them know I needed to get them ordered today ... crickets.
Had a little less than $5k in their cart, guess they are not too concerned about making the sale.
Chat isn't much faster than email.
When asking about warranty, the answer was, " Pretty standard. 30 day warranty, moneyback guarantee. " Then asked about bloating, stripped terminals, ah guarantee and their 'terms and conditions' stating " ... as is and without warranties of any kind ... ", and crickets. Even let them know I needed to get them ordered today ... crickets.
Had a little less than $5k in their cart, guess they are not too concerned about making the sale.
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