Anyone have suggestions on the next course of actions or who I should contact?
So I ordered some batteries from china. It was coming in two packages. Once it hit the states Fedex says they re-labeled my box claiming " Barcode label unreadable and replaced". Well one of the boxes I received was not batteries just a bunch of clips of some sort. It was clearly not the package that was sent to me by the shipper (they sent me pictures of the actual packages and they are wrapped with orange tape, one box I recieved was just a normal carboard box). I spoke with Fedex and opened an issue with them and they say its the shippers fault, they are not responsible for what is inside. While I get that and agree, they deny the fact that the re-print label could have been placed on the wrong box.
So I ordered some batteries from china. It was coming in two packages. Once it hit the states Fedex says they re-labeled my box claiming " Barcode label unreadable and replaced". Well one of the boxes I received was not batteries just a bunch of clips of some sort. It was clearly not the package that was sent to me by the shipper (they sent me pictures of the actual packages and they are wrapped with orange tape, one box I recieved was just a normal carboard box). I spoke with Fedex and opened an issue with them and they say its the shippers fault, they are not responsible for what is inside. While I get that and agree, they deny the fact that the re-print label could have been placed on the wrong box.