Daddy Tanuki
Solar Wizard
my personal opinion is the opposite of yours, she did not answer questions and then blew off a prospective customer. It is her right after all, but its very telling to me. Its my opinion that she is looking for customers that are on the various forums that have heard others say she is "a safe bet" and ignoring/running from all others.It does take some effort to get used to Alibaba and China but I assure you that Amy from Luyuan is grade A compared to others I have dealt with.
And she offers a lot more than a battery manufacturer. I'm sure you are happy with what you got from Winston but there really are grade A dealers out there and they offer valuable service.
Am I happy with the winstons? only time will tell.... they have the capacity I need, now its all a long term waiting game to see how they hold up. I do know that i feel better, while that is subjective it matters as well.
I deal with vendors on ali babba quite frequently and not for solar per se. I am currently dealing with a vendor for an order of stainless steel piping. not something you would see much on a solar forum. what I got was a very professional reply with solid reasonable questions inquiring into proposed use. They then took this info and used it to offer different tubing that would work better for me, even though they make less money per linear meter on it. so its all about research as far as I am concerned and then selecting the right vendor for you.