Signature Solar EG4 6.5K Off-Grid Inverter | 6500EX-48

[SignatureSolarJames]

@RichardfromEG4 will get you a replacement display

 

[Solar Guy Richard]

@RichardfromEG4 will get you a replacement display

On it.

 

[Subdood]

Noticed that Sungold Power's version of the LV6548 is on sale, was $1545, now going for $1350. Wonder if this is in response to this new EG-4 inverter.

 

[Shannonsman229]

Yikes! So much for code compliance.

View attachment 97456

I got long arms

 

[Solar Guy Richard]

Noticed that Sungold Power's version of the LV6548 is on sale, was $1545, now going for $1350. Wonder if this is in response to this new EG-4 inverter.

It definitely is :D
They copied a lot of our sales text as well haha!

 

[Solar Guy Richard]

@RichardfromEG4
Error 32?????? Please help I know you're busy. I tried contacting signature solar Thursday and Friday was on the call list for them to call me back but did not get a return call. I'm sure they're busy on these rollouts so I was hoping you might be able to help me out. I sent you a p.m.

Error 32 is a screen comm error - can you PM me your order and we can send a new screen to you.

 

[Shannonsman229]

Error 32 is a screen comm error - can you PM me your order and we can send a new screen to you.

Thanks for the fast response. Please check pm i sent. have trouble shot screen its good.

 

[Shannonsman229]

@RichardfromEG4 will get you a replacement display

I swap displays to the working inverter and it works perfectly. I swap the entire front panel over and it works perfectly. So the display board and the front panel are fine. Could it be a connection inside of the inverter?

 

[Solar Guy Richard]

I swap displays to the working inverter and it works perfectly. I swap the entire front panel over and it works perfectly. So the display board and the front panel are fine. Could it be a connection inside of the inverter?

The only thing I could think of would be the ribbon cable connecting to the comm board inside the inverter if the screen and panel work. Let me get with my tech support on your ticket to see what is going on. Thanks.

 

[Shannonsman229]

Huge shout out to @RichardfromEG4 And the team at signature solar for resolving my fault 32 code issue quickly. Im officially up and going. Dialing it in then connecting to grid. (video to come)

 

[John Frum]

Huge shout out to @RichardfromEG4 And the team at signature solar for resolving my fault 32 code issue quickly. Im officially up and going. Dialing it in then connecting to grid. (video to come)

What was the resolution?

 

[Shannonsman229]

What was the resolution?

Ribbbon cable connection to front panel.

 

[John Frum]

Ribbbon cable connection to front panel.

Did you need a replacement or did it just need to be re-seated?

 

[Shannonsman229]

Did you need a replacement or did it just need to be re-seated?

Re seated. I was scared to push it in enough for proper connection

 

[ncsolarelectric]

Ribbbon cable connection to front panel.

I've seen that problem on many products over the past 30 years. It was a major headache for me with my inverters in the 1990s. Ribbon cable ends are just unreliable. I don't know why we're still using them.

 

[Wolliston]

Huge shout out to @RichardfromEG4 And the team at signature solar for resolving my fault 32 code issue quickly. Im officially up and going. Dialing it in then connecting to grid. (video to come)

Great work on resolving the problem and a video of the installation will be a great idea

 

[StingX71]

Just to make sure - did you verify the PINOUT on the cable you are connecting with?

Can you please elaborate. Also getting error 61, have two units, one is not connected yet. One cable is blue the other black. Get the error with both cables.

 

[Solar Guy Richard]

Can you please elaborate. Also getting error 61, have two units, one is not connected yet. One cable is blue the other black. Get the error with both cables.

There should be a cable that has a sticker on it - that's the one for the communication to the inverter and battery. Pins for the battery are 1/2. Pins for the inverter are 3/5.

 

[StingX71]

There should be a cable that has a sticker on it - that's the one for the communication to the inverter and battery. Pins for the battery are 1/2. Pins for the inverter are 3/5.

Appreciate the reply. Double checked the orientation, all seems okay. Looks like it's loosing coms with the battery. Battery indicator stops blinking when the error codes shows up. I unplug and replug com cable, error goes away and battery icon starts blinking again indicating good communication.

 

[Solar Guy Richard]

Appreciate the reply. Double checked the orientation, all seems okay. Looks like it's loosing coms with the battery. Battery indicator stops blinking when the error codes shows up. I unplug and replug com cable, error goes away and battery icon starts blinking again indicating good communication.

It will always blink for 3 minutes regardless - you must wait 3 mins and then see if it errors out.