KITROBASKIN
Solar Enthusiast
Before knowing diysolarforum existed, I purchased a used Headway 38120 pack from Battery Hookup that turned out to have mostly failing cells (about 1/3 ended up working after continued use) and put a Phoenix inverter downstream, where the Victron had to deal with several low voltage disconnects. At a certain point, the inverter started blinking red and green alternating. No inverting after that. Total failure.
Battery Hookup was completely appropriate with me, and NAZ Solar represented Victron with diligence and fairness. After much communication and 'on the phone' testing, NAZ Solar sent me a new 24 1200 Phoenix (told me to not return the faulty product). It has worked flawlessly since November 2022.
This thread is where I brought this up (and justifiably got admonished for the seat-of-the-pants methods employed)
Post #8
diysolarforum.com
Year and a half later, a firmware update was made available, and since the behavior of that failed unit seemed kind of twitchy about safety controls (I am not experienced or knowledgable) thought I'd pull the Phoenix out and give it a go. Using the Bluetooth dongle, it accepted the update and began functioning again! Talk about rising from the ashes.
This has inspired purchase of battery and panels. Unfortunately, NAZ Solar does not have what I want, but I will buy a Victron charge controller from them. Our family does not make much money and I am not inclined to pay NAZ some money for this now functioning inverter. Here's hoping readers will see this and give NAZ Solar their business.
This is also another tribute to Victron.
Battery Hookup was completely appropriate with me, and NAZ Solar represented Victron with diligence and fairness. After much communication and 'on the phone' testing, NAZ Solar sent me a new 24 1200 Phoenix (told me to not return the faulty product). It has worked flawlessly since November 2022.
This thread is where I brought this up (and justifiably got admonished for the seat-of-the-pants methods employed)
Post #8
Batteryhookup 8ah headway cells capacity not 95% as advertised.
Just a heads up these are advertised at 95% capacity and after testing 2 of the these cells, I'm seeing closer to 67% capacity. Now I'm only discharging to 2.8v, but I think going to 2.0v with lifepo4 is too low and probably wouldn't yield that much more. My test: Charge to 3.65v at 4 amps and...
diysolarforum.com
Year and a half later, a firmware update was made available, and since the behavior of that failed unit seemed kind of twitchy about safety controls (I am not experienced or knowledgable) thought I'd pull the Phoenix out and give it a go. Using the Bluetooth dongle, it accepted the update and began functioning again! Talk about rising from the ashes.
This has inspired purchase of battery and panels. Unfortunately, NAZ Solar does not have what I want, but I will buy a Victron charge controller from them. Our family does not make much money and I am not inclined to pay NAZ some money for this now functioning inverter. Here's hoping readers will see this and give NAZ Solar their business.
This is also another tribute to Victron.
